clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
403 reviews from our community
Maurice
Australia
Message

"We were most impressed with all the Hotels you arranged as well as their excellent locations"

Hi Chu Anh...yes we did arrive back in Australia safe and sound, after a well planned and well organised tour of Vietnam and Cambodia. Your care, concern and regular contact with Mr Shankar while on-the-road for us Seniors is to be commended. We were most impressed with  all the Hotels you arranged as well as their excellent locations. The vehicles and drivers provided were very good and the guides were very knowledgeable. We were most impressed with the punctuality of pickup.
All in all it was a fantastic trip/tour, from the warm welcome you gave us at your office to the to the unexpected provision of a guide to the Phnom Pen airport. Our sincere thanks to you and your ‘team’

Regards and best Wishes
Maurice
Perth
Western Australia 
 

Jul 25, 2018
S. Shanker
Australia
Message

"We were absolutely satisfied with Authentik Travel"

We were absolutely satisfied with Authentik Travel especially Chu Anh, she was so helpful to us while organizing our itinerary from Australia and while we were in Vietnam and Cambodia. She keeps in touch with us constantly - Very impressed and thankful.

We were extremely satisfied with our tour guide (Son Dara), very imformative, well spoken, he showed & explained all of the sights and scenes and cultural things very well. Very professional and caring personality towards older tourists like us.
Interact well and wonderful demeanour.

Shiv Shanker
 

 

Jul 21, 2018
Mona
Lebanon
Message

"Authentik Travel have the sweetest and most responsive team"

Authentik Travel have the sweetest and most responsive team! We were a group of 5, each arriving from a different country on several flights and days. They made everything so easy and organized it all in a way to limit wasted time!
They took us to their office and it was a very good welcome, they even gave us gifts!
The schedule itself was very efficient and we got to see and do so much in just 5 days.
They took care of everything, from transport, to food and activities, it was super easy in general! 

May 23, 2018
Miranda
Message

" I recommend Authentik Travel. "

We had an absolutely splendid time touring Hanoi, Hoa Bing, Ha Long Bay, Hoi Ahn, wei, Ho Chi Minh City, Can Tho, Siem Reap, and Luang Prabang. The tour guides were excellent and very knowledgeable, the accomodations were good to excellent. The trip was well organised and interesting, with good flights and excellent drivers.
Very reasonably priced. I recommend Authentik Travel. 

Apr 25, 2018
Gathayi
India
Message

"Authentik is tourist specialist."

Our Family had been on a 10 day tour to Hanoi, Ha Long Bay, Ho Chi Minh , Dalat. Authentik is tourist specialist.

Authentik's arrangements were very good and when there is some disappoints they rectify it immediately. Our family had wonderfull time in vietnam.

I highly recommend Authentik for their professionalism and authenticity. 

Apr 25, 2018
Anne
Germany
Message

"Absolutely amazing customer support from beginning to the end"

I would like to thank the Authentik Travel team for an absolutely amazing customer support from beginning to the end. During planning, you quickly adapted the tour to our exact wishes. Once in Vietnam, you welcomed us very warmly, most days went absolutely smoothly, when the weather turned, you quickly found an alternative solution, the hotels and the junk were amazing, the tours gave a rich taste of Vietnam (cooking, farming, history, culture, beaches ...) ... 
I could have not done it better (I usually arrange everything myself:)!
Many, many thanks again and wishing you lots of success - you deserve it! 
 

Apr 25, 2018
Rajiv
India
Message

"Authentik hostapility, authentic in every terms "

As the name indicates, Authentik travels services, which were provided also authentik in all the terms. I highly appreciate the welcome customs on our arrival on the very first day in their office. Mr.Hoang and Ms. Anh le , they has made a wonderful itinerary covering different parts of the Vietnam and its scenic beauty. We stayed in different parts of the country like Hanoi, Halong bay, Hoian, Hue, Can tho, and HCMC for 13 Days. The punctuality of all the drivers and guides is quite worth mentioning. The vehicles during our journey were spacious and comfortable too, I would just love to tour the country again with the same staff.

Mar 28, 2018
Subramaniam
India
Message

"Excellent service & great follow ups "

Yeah... all the people is here very good and kind nature...they eagerly ready to do business with us...maximum I complete my work...in hochimin city I meet 2 companies...thats all...
I am really very glad about your service... excellent service... great follow up... I said everyone from India about our Extrodinary Service...Thanks for everything...

Mar 13, 2018
Srikesh
India
Message

"A great host for Vietnam Trip "

Must say, the way they hosted the trip was very beautiful and systematic. Didn’t come across any difficulties and was very comfortable to visit every place with their accommodations.
Our family is vegetarian and they have tried their best to provide some good food everywhere we went. Other than food, we enjoyed the whole trip:)) 

Once again thank you guys making our trip memorable! 

 

Mar 13, 2018
John
Message

"Authentik Vietnam is great "

"Vietnam is very great, especial Authentik travel. Driver, tour guide and service are so great…We appriciate it. Thank you for everything, we have all we expected." 

Feb 25, 2018

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