Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
Excellent experience lived with Authentik Vietnam. From a first circuit proposal that I initially made, Authentik Vietnam was able to offer us a beautiful route to discover four of the main sights of Vietnam (Hanoi, Ha Long Bay, Phong Nha, and Hue), and all it's only 6 days. It had to be perfectly synchronized to make it feasible, and Authentik Vienam did it with great professionalism, punctuality, and the kindness of the people who accompanied us on this trip
"Outstanding trip to Vietnam with Authentik Vietnam Travel"
Four of us just returned from a wonderful 15 days trip to Vietnam from the north down to the south. We found Authentik Vietnam travel through TripAdvisor. Their service was fantastic!
Our Travel Consultant Ms. Chu Anh was responsive, easy to work with and very professional. She arranged for us hotels, guides, drivers, boat trips, 4 domestic flights and pick-ups in every locations. The hotels were comfortable and centrally located and the tour guides were well prepared and spoke good English. What is also important that they were flexible and made the trip stress-free.
Pricing was very fair and reasonable, especially for the quality of the hotels, guides and activities we did there.
We highly recommend Authentik Vietnam Travel services. It would be a good and safe choice.
"Vietnam tour organized by Authentik Travel is a perfect trip"
Vietnam tour organized by Authentik Travel is a perfect trip. Returning yesterday from our 4 persons, 15 days trip in Vietnam, that included Hanoi, Tam Coc, Ha Long, Hue, Hoian, Ho Chi Minh, Mekong Delta and Phu Quoc we agreed that it was the best trip ever for all of us. Vietnam turned out even more beatiful than we expected and perfect organization of that trip made it possible to visit so many places without fatigue. Our hotels were perfect, comfortable cars with guides always on time. The agency's suggestions were always right. We only regret that the trip is over.
"Beautiful Vietnam & Cambodia"
My husband and I along with my brother and his wife spent 12 wonderful days touring VN and 3 days in Siem Reap under the quidance and expertise of Authentik Travel. Hoang, the principal of the company, was the most gracious and helpful host from beginning to end. He organized the most amazing 5 star trip for us, with drivers, tour guides , comfortable luxury vehicles and experiences we will never forget. There was nothing better than arriving at airport to a smiling tour quide, driver , cold water and trip to our luxurious five star hotel. The Apricot Hotel in Hanoi was absolutely stunning. Hoang made sure all our tours were memorable, diversified and true to the culture we had come to experience. Some days were so full, they were tough, but we totally enjoyed the experience of each one. Hoang met us at his Authentik office on the first day and showered us with fond greetings and gifts from his beautiful country. We would all not hesitate to recommend Hoang and his services to anyone who wants to have the most awesome and dare I say inexpensive experience ever.
"Very professional, awesome experience"
I visited Vietnam in January with my wife and parent-in-laws. It was a great experience to book the trip with Authentik. So glad I found them. There were several back and forth email exchanges to make adjustments to the itinerary. My coordinator Candy was always very prompt and responsive to our needs. All the elements of the trip were on time and exactly as mentioned in the itinerary. We got a very warm welcome (and surprise gifts!!) from the entire staff when we reached their office in Hanoi to settle the payments.
Kudos to this company I wish them all the success!!
"Authentik Travel â€“â€œ The Travel Professionalsâ€ - Well organised and Efficient"
When my wife and I decided to go to Vietnam for a holiday, we did a quick search on the internet and found Authentik Travel. Initially we were a bit wary of doing our travel arrangements online but after reading through a few reviews about Authentik Travel, we felt that we were in good hands.
We sent them an email to make enquiries and within a few hours, Candy replied with a fantastic itinery lined up for us. Candy was very friendly, understanding, helpful and professional. She was always prompt in her replies and answered all our queries thoroughly.
We felt really warm and welcome by the team at Authentik Travel always – right from the our first contacts by email, to the SMS we received when our plane first touched down at Hanoi, to the visit to their office, the surprise gifts and afternoon tea, all the staff at Authentik Travel, the travel guides, the drivers and the hotel staff. They are such a wonderful team that work so well together. The guides and drivers were all very friendly, knowledgeable and prompt. The hotel that we stayed at was really nice, clean, courteously staffed and in a very good location.
On our last night in Hanoi, we returned late to our hotel but Candy still went out of her way to ring us after hours to confirm the arrangements for our departure early next morning and to say thank you and farewell.
Authentik Travel and in particular, Candy was really professional and fantastic and I HIGHLY RECOMMEND them. I would have no hesitation in using Authentik Travel again in the future. They really exceeded our expectations.
"I would like to recommend on Authentik agency for its marvelous professional arrangement"
I would like to recommend on Authentik agency for its marvelous professional arrangement. We were 4 people travelling in Vietnam and we got a full arrangement for our trip. We had an excellent service, a polite and professional one, fare prices 'including transportation, guides, hotels and activities.
I would like to thank especially Anh Chu, which assisted us in every way with patient and curtesy
"Monipuolisia elmyksi ja palvelualtista huolenpitoa"
Teimme perheen kanssa kolmen viikon reissun Vietnamiin. Authentik Vietnam Travel loi meille todella monipuolisen ja vaihtelevan ohjelman ja huolehti erinomaisesti kaikkien käytännön järjestelyjen sujumisesta. Oppaat ja kuskit hoitivat tehtävänsä hyvin. Erityisen mieleenpainuvia olivat retket maaseudulle pyöräillen, veneillen tai patikoiden.
We had three weeks holiday in Vietnam with teenagers. Authentik Vietnam Travel created very rich program for us and took very well care of all practical things. Our guides and drivers were professional. We enjoyed specially visiting villages by bicyckles, boats or by hiking.
"Authentik were fantastic"
After scouring the web for recommendations for a tour company in Vietnam we came across the reviews on Tripadvisor for Authentik Travel. We contacted them by email and had a speedy response from Ms Anh Chu, she prepared a wonderful 17 day trip to Vietnam & Cambodia for us.
She answered our numerous questions quickly and tailored the trip to our requests.Everything worked like clockwork(apart from a blip mentioned below!) with great drivers and guides who spoke excellent english and really knew their region. All were there to meet us at each airport and take us to our hotels our out to visit. The guides were happy to change the schedule if we wanted to and even threw in a couple of "bonus" locations.
The sign of any good company is how they deal with unexpected problems, I fell ill and spent a night in hospital in Siem Reap, the local Authentik rep visited me in hospital and made sure that my wife had transport to and from the hotel to the hospital, checking in regularly with us. Flights were changed so we could get back on schedule and we finished the rest of our tour in South Vietnam.
So we had a fantastic trip and we'd have no hesitation in recommending Authentik Travel for your South East Asia trip.
"A truly Authentik experience"
My wife & I contacted Candy & together we put together a private tour for 20 days. It was really amazing & exceeded both of our expectations & more. We experienced so much in a short time by limiting ourselves to the north & central areas of this amazing country. The guides & drivers were first class & very knowledgable & helpful. If you really want to experience the real Vietnam then these are the people to see.