clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"A serious and friendly travel agency!"
My husband and I have just returned from a 28 day trip in Vietnam and Cambodia organized by Authentik Travel, following a friend’s recommendation. It was an excellent choice.
We would like to thank Mr Tran with whom we worked on the preparation. The communications were always quick, courteous and accurate.
Mr Tran welcomed us personally when we arrived in Ho Chi Minh airport. We enjoyed greeting to know him before leaving with our tour guide. And whenever we had questions during the trip, he was quick to answer us.
We want to emphasize the pleasure we had with Manu, our tour guide in South of Vietnam. He is fluent in French, his knowledge allowed us to go beyond generalities, always available to make our stay enjoyable.
A special mention also to Kry Kry, our tour guide in Siem Reap, a living encyclopedia that taught us about Angkor tours. Again, the guide speaks French very well and made our experience great.
We do not hesitate to refer the services of Authentik Travel to those who have a plan to escape to these corners of the world with professional team.
La Fouine
Montréal, Canada
Comment from TripAdvisor
"Fabulous!"
Authentik Travel organized everything for our family of 11 people.
The very warmly welcome to their office in Hanoi with gift for each of us. They trip was organized tailor made from the north to the south. Hotels, restaurants, guides, diversity of visits and means of transport ( train, bus, plane, bike, boat, boats… everything was perfect),
Punctual rendezvous with guides who are full of skills, availability and knowledge. A memorable trip with unmissable spots and some visit to the beaten track. Authentik Travel even wished a birthday of the 2 members in the group during the holiday with a cake and a bouquet of flowers. It is always fun!
Fanfan0404
Amiens, France
Comment from TripAdvisor
"Beautiful Experience!"
We have just returned from a 2 week trip in Vietnam where we enjoyed an adventure.
After 2 day trip in Sapa( organized with a travel agency in Hanoi, recommended by the Routard) which was a little disappointed( program is blur and in the end we did not do everything that was planned), we went to the agency Authenik Travel, a colleague recommended this agency. And we did well. We were warmly welcome by director and the team who proposed a program that met our expectations. They were responsible for booking the various means of transport, a cuise on Halong Bay: Sumptuous! I recommend very strongly Authentik Travel: warm welcome, seriousness, professionalism, quality and price, everything is there for a perfect result! J
LaGrenouille75
Bruxelles, Belgium
Comment from TripAdvisor
"An attentive travel agent and organizes an authentic trip!"
We were 2 girlfriends and we contacted the agency in the early January 2017. The quick responses and dynamic exchange via emails and skype allowed us to organize our trip together match our budget and our expectations. Our 3 week trip (15 days in the north and the rest in the south) was a tailor made. The trip allowed us to escape completely, our friendly guide and driver shared with us wonderful memories.
All our requirements were respected, we were off the beaten tracks, we took the time to enjoy, sometimes we could change the program at the last moment and the meeting in the villages and the homestay allowed a real immersion in this beautiful country.
Certainly, we will back to Vietnam and take the Authentik Travel’s services.
Again, Thanks and especially for the first experience of travel with tour guide on site, it was a real success.
Audrey L
Comment from TripAdvisor
"Superb great trip!"
Thanks to Authentik Travel, our journey of almost a month went smoothly and beautifully. The palaces we visited, the accommodation chosen, the meeting with ethnic groups of the north, everything was perfect.
The responsiveness of organizer ( Ms Thanh) when we required to modify the route, was remarkable. Similarly, depending on the regions of Vietnam where we were, she took care of us for sure everything was fine.
The tour guides were attentive and kindness without any faults. Support us to discover the riches of culture, good Vietnamese cuisine…
in general, A recommended travel agency and we will back to use their services again without any hesitation if our new trip is on plan.
Gideh
Gradignan, France
Comment from TripAdvisor
"Unforgettable experience!"
We were two couples on an impressive and magical journey. We did not expect to see such a beautiful Vietnamese culture.
Guided by very kind and helpful guides, understanding (my parents being old and had a lot of requirements), we were able to discover the best places in Hoian, Hue, Hanoi and especially Halong Bay.
I highly recommend this travel agency because they are very nice and extraordinarily friendly.
I will be with them for the next trips.
Krefelle
Toulouse, Midi-Pyrénées, France
Comment from TripAdvisor
"Beautiful ethnic villages tour, Hanoi and Halong Bay"
We chose Authentik Vietnam for our trip based on the speed of response and nice proposal suggestion and great price comparing with 6 other agencies.
Our impression of the trip:
Kindness of the people, Sapa region is very pleasant for landscapes, villages and markets, animation of the streets in the old quarter of Hanoi city, Swan cruise on the Bay. Pleasant Mee guide and comfort, great foods.
Super welcome in Thac Ba nature reserve, very exotic boat trip.
gadjet33
Bordeaux
Comment from TripAdvisor
"A good care agency!"
I am Vietnamese origin, I returned to my homeland with my husband who discovered it for the first time. We wished to discovery as much as possible, we studied the proposal from the north to the south with Authentik Travel in the smallest details.
The agency has given us complete satisfaction despite my high standard demands, thanks to its seriousness, professionalism, high reliability and responsiveness.
We wholeheartedly recommend this agency whose is young, dynamic and enthusiastic team has fully contributed to the success of our trip.
Marie l
Mulhouse, France
Comment from TripAdvisor
"On the top services!"
We were travelling, 2 couples. Excellent services, welcome in their office with fresh fruits and small welcome gift (Very touched by this gesture). Remarkable guides, “studious” for some, “funny” for others. We share our knowledge about our countries with a lot of humility.
Drivers were always on time, caring us. In vehicles, it is comfortable, air conditioning and wifi ( to share the moment photos of this beautiful country). Fresh water bottles were always available. The visits were rhythmic without being exhausted. Bide rides for some in Halong Bay, motorcycle with guide for me ( Do not know to ride motorcycle) The different families where we were welcomed have done everything to put us at ease, meals, folk dances where we joined in the dance of bamboo.( Memorable and fun) and we ended with rice alcohol…hic, hic!! What more I can say… my next trips will be with Authentik Travel again and why not… with the same guides!
Laurence V
Lorient, France
Comment from TripAdvisor
"An extraordinary Honeymoon!"
A big thank you, Authentik Travel who knew how to meet our expectations.
A surprising country and full of kindness with a warm welcome from everywhere.
If we re-do the trip we would sign with closed eyes with Authentik Travel, guides cultivated and care with us.
Nadiège J
Las Terrenas, Republic of Dominica
Comment from TripAdvisor