clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
394 reviews from our community

"On the top services!"

We were travelling, 2 couples. Excellent services, welcome in their office with fresh fruits and small welcome gift (Very touched by this gesture). Remarkable guides, “studious” for some, “funny” for others. We share our knowledge about our countries with a lot of humility.
Drivers were always on time, caring us. In vehicles, it is comfortable, air conditioning and wifi ( to share the moment photos of this beautiful country). Fresh water bottles were always available. The visits were rhythmic without being exhausted. Bide rides for some in Halong Bay, motorcycle with guide for me ( Do not know to ride motorcycle) The different families where we were welcomed have done everything to put us at ease, meals, folk dances where we joined in the dance of bamboo.( Memorable and fun) and we ended with rice alcohol…hic, hic!! What more I can say… my next trips will be with Authentik Travel again and why not… with the same guides!

Laurence V
Lorient, France

Comment from TripAdvisor

Oct 25, 2017

"Highly recommend Authentik Travel"

Ideal two weeks in the north of Vietnam and its exceptional landscapes. Customized program, perfectly organized with a friendly and qualified guide.

Great professional travel agency! Highly recommend.

Braine-l'Alleud, Belgium.

Comment from TripAdvisor

Oct 25, 2017

"Enrich our experience !"

From Canada… Lose your bearing. !!! An adventure!
A month in the country of discoveries, unforgettable experiences, differences…
Everything is skillfully balanced, planned. No eyebrow, fun, professional staff!
Which agency! Which guides! Which drivers!

Thank you Authentik Travel!!

Sylvie Alain

Saint-Adolphe-d'Howard, Canada

Comment from TripAdvisor

Oct 25, 2017

"Wonderful trip and perfect organization!"

We dreamed for several years and Authentik travel made our dream come true - a 18 day trip between Cambodia and Vietnam from the south to the north.
Everything was perfect, the organization, tour guides with each their singularity funny and very cultivated. The driver was courteous and always on time.
The activities, tours and hotels have completely met our expectations. We particularly appreciated the correspondence that was kept to prepare our trip, the availability and the speed of response.
During the trip, the guides have understood our desire to encounter the local people and we thank them for all the special moments they brought to us.
We felt to be accompanied throughout our trip.
For these first steps in Asia, it was success. We are thinking about our next trip with Authentik Travel

Les Ponts De Ce

Comment from TripAdvisor

Oct 25, 2017

"Very nice discovery and beautiful meetings"

We particularly would like to thank you for the overall quality of your services, both in the preparation and realization of the trip. It was so emotional to welcome us in the office and the attentions you have shown us.
Whether on the transport, vehicles and drivers as well guides, the quality and service were impeccable.
Security has always been assured and the knowledge about the history of the country matches well our needs. We highly appreciate the availability of guides and the ability to arrange the program to meet our wishes especially on the northern part of the program.

We discovered the beautiful country, surprising in many ways with strong contracts between modernity and tradition.

Above all, we met endearing people who are proud of their way of life, their tradition and culture, showing their courtesy and kindness which is unusual in our time.

We thank you for making a beautiful trip.

Helene and Didier,

Comment from TripAdvisor

Oct 25, 2017

"Very good agency"

We did motorcycle tour in the north, Hanoi, Babe, Cao Bang, Lang Son, Bac Giang and return to Hanoi.
Discover the culture and tradition but the most important is the welcome and exchange with local Vietnamese.
We found the welcome at Authentik from the first dealing by email to the welcome at office when we arrived there.

We chose the tailor-made trip and we appreciated their advices.
The staff is attentive and is always ready to help


Comment from TripAdvisor

Oct 25, 2017

"Beautiful country!"

I contacted with this travel agency via internet for organizing my trip in January 2017.
I explained them about my travel time and budget and basically what we want to visit.
They contacted me very quickly by phone to suggest the plan.
And they are very attentive to listen to customer.

Upon arrival, we are greeted at the office with tea and tasting of the local fruits and each of us received the welcome gift.

Our holiday was as on the program. We made extraordinary encounters and enjoy the breathtaking landscapes.
Highly recommend.

Isa F

Semur-en-Auxois, France

Comment from TripAdvisor

Oct 25, 2017

"A top French speaking travel agent"

A top French speaking travel agent

I can only recommend this travel agent based in Hanoi composed of a professional team who will concoct a customized tour throughout Vietnam with excellent guides, A/C bus and punctual for your transfer and excursions.

In addition, they have great flexibility and always be available which is very valuable.
In short, Thanks to them, our family trip was success.

Thank you to the entire Authentik travel team.

Soumaya B

Oct 25, 2017

"Unforgettable trip!"

It has been almost 2 months since we returned but the magic is still in our mind. A wonderful trip that we entrusted the organization to Authentik Travel and we do not regret it.
We would have missed the fabulous time on Halong Bay if we had selected the cruise ourselves (off the budget according to our criteria). The staffs of the luxurious cruise were friendly and intimate. They had a waterway which is far away from the touristic places.

Again, many thanks Hoa, Duy, Quan, Mrs Nguyen and entire the Authentik travel team, the drivers and the families who welcomed us warmly.

Hoa is patient and informative with great advices, our guides for their explanations, the discovery and the moment of conviviality, the drivers for their attention and Authentik Travel for making these things possible.

I recommend this travel agent for its seriousness, availability, great control budget, interesting tailor made program and its own pace.
We send you a hello from our mountain.

Jean C
Grenoble, France

Comment from TripAdvisor

Oct 25, 2017

"Excellent local travel agency!"

Excellent local travel agency!

Hoa and Authentik team organized a circuit from the north the south of Vietnam. The itinerary, the hotels, the homestays, the activities were perfectly chosen.
Transport by car, bus, train and plane were always comfortable. We never have to deal with reservations. We just had to let ourselves be free.
Our travel consultant Hoa has always been helpful and informative (even she was on days off).
It is a local travel agency located in Hanoi but they could speak perfectly French and English which makes things much easier.
In short, we had an unforgettable holiday thanks to this travel agency. Highly recommend!
1000 thanks.

Antoine and Sophia

Comment from TripAdvisor

Oct 25, 2017