clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
433 reviews from our community
Rupert
United Kingdom
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"A journey beyond expectation"

From the bustling streets of Hanoi to the tranquil villages of the Mekong Delta, the itinerary was perfectly crafted. Every guide I met was professional, friendly, and incredibly knowledgeable. What made it so special was the personal touch—small surprises, local meals, and genuine encounters with Vietnamese families. The cruise in Bai Tu Long Bay was a highlight: peaceful, uncrowded, simply breathtaking. Authentik Vietnam made my dream trip a reality. Highly recommended!

Mar 24, 2025
Miles
United Kingdom
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"“Great family experience, some full days but worth it”"

My family and I recently returned from a three-week tour of Vietnam organized by Authentik Vietnam, and overall it was a fantastic adventure. The agency designed a trip that perfectly fit our interests, allowing us to explore Vietnam from south to north without stress. The tour took us through the bustling streets of Ho Chi Minh City (Saigon) and the lush Mekong Delta. We then traveled to Central Vietnam – exploring the imperial city of Hue and the charming town of Hoi An – and finally to the north, with Hanoi and a magical overnight cruise on Halong Bay.

Throughout our journey, the guides in each region were knowledgeable and friendly. Our kids especially loved our Mekong Delta guide, who taught them how to make coconut candy during a village visit! The accommodations ranged from comfortable city hotels to a unique overnight stay on a Halong Bay boat. The hotel in Hoi An even had a lovely swimming pool, which our children enjoyed every evening after a day of touring.

We encountered only a couple of minor issues during the trip. For example, our luggage was delayed on arrival in Saigon, but our guide helped track it down and we got it back the next day. Also, some days were quite full with activities – in hindsight, a bit more downtime in the middle of the itinerary would have been nice, especially for the kids to rest. Despite these small hiccups, we had an unforgettable experience and felt well taken care of throughout. I would highly recommend Authentik Vietnam to other families looking to explore this beautiful country in a convenient and enriching way.

Mar 23, 2025
Cedric
New Zealand
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"Service beyond expectations — even when things go wrong"

I stumbled upon Authentik Vietnam while looking for a local travel agency. What impressed me wasn’t that everything went perfectly — because it didn’t — but rather how the team handled the bumps along the way: fast, professional, friendly, and always with a backup plan.

Our bus broke down just outside Hué. Within an hour, another vehicle was dispatched, and Bao — my English-speaking guide — turned what could’ve been a frustrating delay into a chance to share stories about the region’s history over roadside tea.

Behind the scenes, Lin, my remote advisor, was always there. Every morning, she sent a short message to check if everything was going smoothly — never intrusive, always on time. That kind of dedication is rare.

I’ll be coming back to Vietnam for sure — and it will be with Authentik. I’ll recommend them to all my fellow Kiwi travelers who want authenticity with support they can rely on

Mar 22, 2025
Thaddeus
United Kingdom
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""Traveling across Vietnam with Authentik Vietnam for nearly three weeks was nothing short of extraordinary. "

Traveling across Vietnam with Authentik Vietnam for nearly three weeks was nothing short of extraordinary. From the bustling streets of Hanoi to the tranquil waters of Ha Long Bay, from ancient temples in Hue to the lantern-lit nights in Hoi An – every destination felt like a different world. The agency's attention to detail, local insight, and personal touches made this journey unforgettable. Trekking in the mountains of Sapa and staying in a remote village was the highlight for me. Vietnam is a mosaic of landscapes, flavors, and cultures, and Authentik helped me experience it all in the most authentic way.

Mar 21, 2025
Percival
United Kingdom
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"An unparalleled journey through Vietnam with Authentik Vietnam"

Traveling through Vietnam with Authentik Vietnam was a dream come true. From the misty peaks of Ha Giang to the serene waters of the Mekong Delta, every destination was curated with care and expertise. The guides were incredibly knowledgeable and friendly, sharing fascinating insights into Vietnam’s rich history and traditions. What truly stood out was the attention to detail—whether it was the seamless transportation, the carefully selected boutique accommodations, or the exclusive cultural experiences that took us beyond the typical tourist trail. One of my favorite moments was cycling through the rice fields of Ninh Binh at sunrise, feeling completely immersed in nature and local life. If you're looking for an authentic and unforgettable journey, Authentik Vietnam is the way to go!

Mar 20, 2025
Jonathan
Canada
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"We’re back from our amazing trip! "

We’re back from our amazing trip! A huge thank you for the incredible care you put into organizing everything—this journey was truly unforgettable! I have already recommended Authentik Vietnam to some friends who will likely contact you soon.

If you're interested, I’d also be happy to share some thoughts on areas that could be improved for future travelers.

Wishing you a great day, and looking forward to keeping in touch!

Jonathan

Mar 19, 2025
Ophelia
United States
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"A deep cultural immersion"

Traveling with Authentik Vietnam means experiencing the country from within. We had the chance to stay with a Tay family in Ba Be, sharing meals and daily life with them. The itinerary was diverse, blending vibrant cities with stunning nature. We left with incredible memories and a strong desire to return soon!

Mar 18, 2025
Theodore
Australia
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" A seamless adventure from North to South"

Our three-week journey with Authentik Vietnam was simply magical! From the breathtaking Ha Long Bay to the serene landscapes of Mai Chau, everything was perfectly arranged. The guides were knowledgeable and passionate, accommodations were carefully selected, and we never felt like typical tourists. A truly authentic experience – thank you for making it unforgettable!

Mar 18, 2025
Anouk
Canada
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"Vietnam stole my heart, and I owe it all to Authentik Vietnam!"

Vietnam stole my heart, and I owe it all to Authentik Vietnam! From the mesmerizing lantern-lit streets of Hoi An to the majestic karst landscapes of Halong Bay, every moment felt like a dream. What truly set this trip apart was the careful planning and genuine hospitality of our local guides. I especially loved our time in the highlands of Pu Luong, where we trekked through rice terraces and stayed in an eco-lodge with breathtaking views. This was the perfect blend of adventure and cultural immersion. If you want an authentic and seamless travel experience, Authentik Vietnam is the way to go!

Mar 17, 2025
Declan
Australia
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"Unforgettable Journey with Authentik Vietnam "

I just spent two incredible weeks in Vietnam with my 7-year-old daughter, a trip carefully planned by Authentik Vietnam. Every stop on our journey was a deep dive into the country’s culture, nature, and history.

 Our itinerary:
✅ Hanoi
✅ Ninh Binh
✅ Pu Luong & Mai Chau
✅ Lan Ha Bay
✅ Hue
✅ Hoi An

I was truly amazed by the authentic experiences, the warm hospitality of the locals, and the stunning landscapes. A huge thank you to the Authentik Vietnam team for their flawless organization, making our trip both flexible and off the beaten track.

I highly recommend this agency to anyone looking for a well-orchestrated and truly immersive experience.

One thing is certain: we will be back!

Mar 13, 2025

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