clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"Nature, Culture, and Connection"
From trekking through the karst peaks of Dong Van to sharing tea with a Red Dao family, every moment felt genuine. The itinerary was flexible and well-balanced, with plenty of time for photography and reflection. Our guide, Quan, had deep knowledge of local traditions and always made us feel welcomed. I returned home not only with stunning memories, but with a true appreciation for Vietnam’s northern highlands.
"A journey through culture and silence"
The landscapes were breathtaking — especially in Dong Van and around Ban Gioc Waterfall — but it was the people and stories that stayed with me. I spent three nights with a Tay family, learning to cook over a wood fire and listening to folk songs. My local guide, Mai, brought everything to life with grace and patience. This trip wasn’t about rushing from site to site; it was about presence. I left Vietnam filled with gratitude and a deep connection to its land and people.
"Vietnam Beyond the Guidebooks"
This wasn’t just a trip, it was a revelation. From historical Hanoi to the lantern-lit evenings in Hoi An, and the quiet majesty of Non Nuoc Pagoda, everything was planned with care and sensitivity. I had private guides who were not just knowledgeable, but also genuinely enthusiastic about sharing their culture. I loved how the itinerary included both famous sites and hidden gems — small mountain villages, local workshops, and even a Buddhist ceremony at dawn. It was emotional, educational, and beautifully personal. I’d recommend Authentik Vietnam to any thoughtful traveler.
"A Culinary & Cultural Journey Across Vietnam"
From sipping egg coffee in a hidden Hanoi café to cooking fish in banana leaves with a family in the Mekong Delta, every day brought a new flavour and story. The itinerary was well-paced, mixing vibrant cities like Hue and Hoi An with quiet, off-the-beaten-path villages. The guides were incredible — always ready to share insights and small details that brought everything to life. I returned home not only full of memories, but with a deeper understanding of Vietnam’s rich heritage. I’ll be back, for sure!
"A journey beyond expectation"
From the bustling streets of Hanoi to the tranquil villages of the Mekong Delta, the itinerary was perfectly crafted. Every guide I met was professional, friendly, and incredibly knowledgeable. What made it so special was the personal touch—small surprises, local meals, and genuine encounters with Vietnamese families. The cruise in Bai Tu Long Bay was a highlight: peaceful, uncrowded, simply breathtaking. Authentik Vietnam made my dream trip a reality. Highly recommended!
"“Great family experience, some full days but worth it”"
My family and I recently returned from a three-week tour of Vietnam organized by Authentik Vietnam, and overall it was a fantastic adventure. The agency designed a trip that perfectly fit our interests, allowing us to explore Vietnam from south to north without stress. The tour took us through the bustling streets of Ho Chi Minh City (Saigon) and the lush Mekong Delta. We then traveled to Central Vietnam – exploring the imperial city of Hue and the charming town of Hoi An – and finally to the north, with Hanoi and a magical overnight cruise on Halong Bay.
Throughout our journey, the guides in each region were knowledgeable and friendly. Our kids especially loved our Mekong Delta guide, who taught them how to make coconut candy during a village visit! The accommodations ranged from comfortable city hotels to a unique overnight stay on a Halong Bay boat. The hotel in Hoi An even had a lovely swimming pool, which our children enjoyed every evening after a day of touring.
We encountered only a couple of minor issues during the trip. For example, our luggage was delayed on arrival in Saigon, but our guide helped track it down and we got it back the next day. Also, some days were quite full with activities – in hindsight, a bit more downtime in the middle of the itinerary would have been nice, especially for the kids to rest. Despite these small hiccups, we had an unforgettable experience and felt well taken care of throughout. I would highly recommend Authentik Vietnam to other families looking to explore this beautiful country in a convenient and enriching way.
"Service beyond expectations — even when things go wrong"
I stumbled upon Authentik Vietnam while looking for a local travel agency. What impressed me wasn’t that everything went perfectly — because it didn’t — but rather how the team handled the bumps along the way: fast, professional, friendly, and always with a backup plan.
Our bus broke down just outside Hué. Within an hour, another vehicle was dispatched, and Bao — my English-speaking guide — turned what could’ve been a frustrating delay into a chance to share stories about the region’s history over roadside tea.
Behind the scenes, Lin, my remote advisor, was always there. Every morning, she sent a short message to check if everything was going smoothly — never intrusive, always on time. That kind of dedication is rare.
I’ll be coming back to Vietnam for sure — and it will be with Authentik. I’ll recommend them to all my fellow Kiwi travelers who want authenticity with support they can rely on
""Traveling across Vietnam with Authentik Vietnam for nearly three weeks was nothing short of extraordinary. "
Traveling across Vietnam with Authentik Vietnam for nearly three weeks was nothing short of extraordinary. From the bustling streets of Hanoi to the tranquil waters of Ha Long Bay, from ancient temples in Hue to the lantern-lit nights in Hoi An – every destination felt like a different world. The agency's attention to detail, local insight, and personal touches made this journey unforgettable. Trekking in the mountains of Sapa and staying in a remote village was the highlight for me. Vietnam is a mosaic of landscapes, flavors, and cultures, and Authentik helped me experience it all in the most authentic way.
"An unparalleled journey through Vietnam with Authentik Vietnam"
Traveling through Vietnam with Authentik Vietnam was a dream come true. From the misty peaks of Ha Giang to the serene waters of the Mekong Delta, every destination was curated with care and expertise. The guides were incredibly knowledgeable and friendly, sharing fascinating insights into Vietnam’s rich history and traditions. What truly stood out was the attention to detail—whether it was the seamless transportation, the carefully selected boutique accommodations, or the exclusive cultural experiences that took us beyond the typical tourist trail. One of my favorite moments was cycling through the rice fields of Ninh Binh at sunrise, feeling completely immersed in nature and local life. If you're looking for an authentic and unforgettable journey, Authentik Vietnam is the way to go!
"Timeless moments in charming Hoi An"
My visit to Hoi An with Authentik Vietnam was truly captivating. The lantern-lit streets, ancient architecture, and delicious Vietnamese cuisine made my journey extraordinary. The guides were knowledgeable and welcoming, turning my holiday into memories I will cherish forever. Highly recommended!