clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
370 reviews from our community

"Very nice discovery and beautiful meetings"

We particularly would like to thank you for the overall quality of your services, both in the preparation and realization of the trip. It was so emotional to welcome us in the office and the attentions you have shown us.
Whether on the transport, vehicles and drivers as well guides, the quality and service were impeccable.
Security has always been assured and the knowledge about the history of the country matches well our needs. We highly appreciate the availability of guides and the ability to arrange the program to meet our wishes especially on the northern part of the program.

We discovered the beautiful country, surprising in many ways with strong contracts between modernity and tradition.

Above all, we met endearing people who are proud of their way of life, their tradition and culture, showing their courtesy and kindness which is unusual in our time.

We thank you for making a beautiful trip.

Helene and Didier,

Comment from TripAdvisor

Oct 24, 2017

"Very good agency"

We did motorcycle tour in the north, Hanoi, Babe, Cao Bang, Lang Son, Bac Giang and return to Hanoi.
Discover the culture and tradition but the most important is the welcome and exchange with local Vietnamese.
We found the welcome at Authentik from the first dealing by email to the welcome at office when we arrived there.

We chose the tailor-made trip and we appreciated their advices.
The staff is attentive and is always ready to help

JAMAIN P

Comment from TripAdvisor

Oct 24, 2017

"Beautiful country!"

I contacted with this travel agency via internet for organizing my trip in January 2017.
I explained them about my travel time and budget and basically what we want to visit.
They contacted me very quickly by phone to suggest the plan.
And they are very attentive to listen to customer.

Upon arrival, we are greeted at the office with tea and tasting of the local fruits and each of us received the welcome gift.

Our holiday was as on the program. We made extraordinary encounters and enjoy the breathtaking landscapes.
Highly recommend.

Isa F

Semur-en-Auxois, France

Comment from TripAdvisor

Oct 24, 2017

"A top French speaking travel agent"

A top French speaking travel agent

I can only recommend this travel agent based in Hanoi composed of a professional team who will concoct a customized tour throughout Vietnam with excellent guides, A/C bus and punctual for your transfer and excursions.

In addition, they have great flexibility and always be available which is very valuable.
In short, Thanks to them, our family trip was success.

Thank you to the entire Authentik travel team.

Soumaya B

Oct 24, 2017

"Unforgettable trip!"

It has been almost 2 months since we returned but the magic is still in our mind. A wonderful trip that we entrusted the organization to Authentik Travel and we do not regret it.
We would have missed the fabulous time on Halong Bay if we had selected the cruise ourselves (off the budget according to our criteria). The staffs of the luxurious cruise were friendly and intimate. They had a waterway which is far away from the touristic places.

Again, many thanks Hoa, Duy, Quan, Mrs Nguyen and entire the Authentik travel team, the drivers and the families who welcomed us warmly.

Hoa is patient and informative with great advices, our guides for their explanations, the discovery and the moment of conviviality, the drivers for their attention and Authentik Travel for making these things possible.

I recommend this travel agent for its seriousness, availability, great control budget, interesting tailor made program and its own pace.
We send you a hello from our mountain.

Jean C
Grenoble, France

Comment from TripAdvisor

Oct 24, 2017

"Excellent local travel agency!"

Excellent local travel agency!

Hoa and Authentik team organized a circuit from the north the south of Vietnam. The itinerary, the hotels, the homestays, the activities were perfectly chosen.
Transport by car, bus, train and plane were always comfortable. We never have to deal with reservations. We just had to let ourselves be free.
Our travel consultant Hoa has always been helpful and informative (even she was on days off).
It is a local travel agency located in Hanoi but they could speak perfectly French and English which makes things much easier.
In short, we had an unforgettable holiday thanks to this travel agency. Highly recommend!
1000 thanks.

Antoine and Sophia

Comment from TripAdvisor

Oct 24, 2017

"A very good travel agent to visit Vietnam"

Our experience with Authentik Travel has been positive from the beginning to the end of the trip.
Whether in the first quotation or the program of visit, the choice of hotels, tour guides and drivers… our stay went well as planned.
We visited their office in Hanoi, all the staffs are friendly and committed to their works. The young Vietnamese boss did his graduation studies from Strasbourg and specialized in organizing the travel services for foreigner tourists.

Ericdelizy
Villebon-sur-Yvette, France

Comment from TripAdvisor

Oct 24, 2017

"Excellent trip!"

Excellent trip!

Perfectly organized, very good responsiveness. For a trip from north to south and plus a visit to Angkor for a group of 5 persons.
We were so pleased that we asked Authentik Travel to organize trip for us to Burma.

Philippe B,

Comment from Tripadvisor

Oct 24, 2017

"Exceptional trip!"

Exceptional trip!

We wanted to make a family trip out of the ordinary and leave us unforgettable memories, we were not disappointed. We traveled from the north to the south of Vietnam. It is so beautiful. We are very pleasure with this.
Authentik Travel is a professional travel agency that makes every effort to ensure that you are 100% satisfied. Everything is organized perfectly. They take care of you so that you have nothing to worry, just appreciate the beauty of the landscapes and the riches of culture. We particularly appreciated the visits out of the touristic places.
Nothing to say about the choice of hotels, tour guides and drivers.
A big thank the Authentik Team who allowed us to spend a fortnight out of the ordinary. We will use their services again for our next holidays

Isabelle
Boulogne-Billancourt, France.

Comment from Tripadvisor

Oct 24, 2017

"Saigon city tour"

A busy day for Saigon city tour.
I sent an email from Paris to the travel agent Authentik Vietnam, they are very responsive and gave us good advices.
Our French speaking guide – Mr Khoa was very fluent in French and well educated.
I appreciated his kindness and he understood what I was interested in.
I highly recommend this Agency for its responsiveness and their confidence put in their clients.
No payment required for the booking of driver and tour guide, just pay on arrival.

Yayabru – Paris, France

Comment from tripadvisor

Oct 24, 2017