clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
381 reviews from our community

"Fabulous!"

Authentik Travel organized everything for our family of 11 people.
The very warmly welcome to their office in Hanoi with gift for each of us. They trip was organized tailor made from the north to the south. Hotels, restaurants, guides, diversity of visits and means of transport ( train, bus, plane, bike, boat, boats… everything was perfect), 
Punctual rendezvous with guides who are full of skills, availability and knowledge. A memorable trip with unmissable spots and some visit to the beaten track. Authentik Travel even wished a birthday of the 2 members in the group during the holiday with a cake and a bouquet of flowers. It is always fun!

Fanfan0404
Amiens, France

Comment from TripAdvisor

Oct 25, 2017

"Beautiful Experience!"

We have just returned from a 2 week trip in Vietnam where we enjoyed an adventure.
After 2 day trip in Sapa( organized with a travel agency in Hanoi, recommended by the Routard) which was a little disappointed( program is blur and in the end we did not do everything that was planned), we went to the agency Authenik Travel, a colleague recommended this agency. And we did well. We were warmly welcome by director and the team who proposed a program that met our expectations. They were responsible for booking the various means of transport, a cuise on Halong Bay: Sumptuous! I recommend very strongly Authentik Travel: warm welcome, seriousness, professionalism, quality and price, everything is there for a perfect result! J

LaGrenouille75
Bruxelles, Belgium

Comment from TripAdvisor

Oct 25, 2017

"An attentive travel agent and organizes an authentic trip!"

We were 2 girlfriends and we contacted the agency in the early January 2017. The quick responses and dynamic exchange via emails and skype allowed us to organize our trip together match our budget and our expectations. Our 3 week trip (15 days in the north and the rest in the south) was a tailor made. The trip allowed us to escape completely, our friendly guide and driver shared with us wonderful memories.
All our requirements were respected, we were off the beaten tracks, we took the time to enjoy, sometimes we could change the program at the last moment and the meeting in the villages and the homestay allowed a real immersion in this beautiful country.
Certainly, we will back to Vietnam and take the Authentik Travel’s services.
Again, Thanks and especially for the first experience of travel with tour guide on site, it was a real success.

Audrey L

Comment from TripAdvisor

Oct 24, 2017

"Superb great trip!"

Thanks to Authentik Travel, our journey of almost a month went smoothly and beautifully. The palaces we visited, the accommodation chosen, the meeting with ethnic groups of the north, everything was perfect.
The responsiveness of organizer ( Ms Thanh) when we required to modify the route, was remarkable. Similarly, depending on the regions of Vietnam where we were, she took care of us for sure everything was fine.
The tour guides were attentive and kindness without any faults. Support us to discover the riches of culture, good Vietnamese cuisine…
in general, A recommended travel agency and we will back to use their services again without any hesitation if our new trip is on plan.

Gideh
Gradignan, France

Comment from TripAdvisor

Oct 24, 2017

"Unforgettable experience!"

We were two couples on an impressive and magical journey. We did not expect to see such a beautiful Vietnamese culture.
Guided by very kind and helpful guides, understanding (my parents being old and had a lot of requirements), we were able to discover the best places in Hoian, Hue, Hanoi and especially Halong Bay.
I highly recommend this travel agency because they are very nice and extraordinarily friendly.
I will be with them for the next trips.

Krefelle
Toulouse, Midi-Pyrénées, France

Comment from TripAdvisor

Oct 24, 2017

"Beautiful ethnic villages tour, Hanoi and Halong Bay"

We chose Authentik Vietnam for our trip based on the speed of response and nice proposal suggestion and great price comparing with 6 other agencies.

Our impression of the trip:
Kindness of the people, Sapa region is very pleasant for landscapes, villages and markets, animation of the streets in the old quarter of Hanoi city, Swan cruise on the Bay. Pleasant Mee guide and comfort, great foods.
Super welcome in Thac Ba nature reserve, very exotic boat trip.

gadjet33
Bordeaux

Comment from TripAdvisor

Oct 24, 2017

"A good care agency!"

I am Vietnamese origin, I returned to my homeland with my husband who discovered it for the first time. We wished to discovery as much as possible, we studied the proposal from the north to the south with Authentik Travel in the smallest details.
The agency has given us complete satisfaction despite my high standard demands, thanks to its seriousness, professionalism, high reliability and responsiveness.
We wholeheartedly recommend this agency whose is young, dynamic and enthusiastic team has fully contributed to the success of our trip.

Marie l
Mulhouse, France

Comment from TripAdvisor

Oct 24, 2017

"On the top services!"

We were travelling, 2 couples. Excellent services, welcome in their office with fresh fruits and small welcome gift (Very touched by this gesture). Remarkable guides, “studious” for some, “funny” for others. We share our knowledge about our countries with a lot of humility.
Drivers were always on time, caring us. In vehicles, it is comfortable, air conditioning and wifi ( to share the moment photos of this beautiful country). Fresh water bottles were always available. The visits were rhythmic without being exhausted. Bide rides for some in Halong Bay, motorcycle with guide for me ( Do not know to ride motorcycle) The different families where we were welcomed have done everything to put us at ease, meals, folk dances where we joined in the dance of bamboo.( Memorable and fun) and we ended with rice alcohol…hic, hic!! What more I can say… my next trips will be with Authentik Travel again and why not… with the same guides!

Laurence V
Lorient, France

Comment from TripAdvisor

Oct 24, 2017

"Highly recommend Authentik Travel"

Ideal two weeks in the north of Vietnam and its exceptional landscapes. Customized program, perfectly organized with a friendly and qualified guide.

Great professional travel agency! Highly recommend.

Michael,
Braine-l'Alleud, Belgium.

Comment from TripAdvisor

Oct 24, 2017

"Enrich our experience !"

From Canada… Lose your bearing. !!! An adventure!
A month in the country of discoveries, unforgettable experiences, differences…
Everything is skillfully balanced, planned. No eyebrow, fun, professional staff!
Which agency! Which guides! Which drivers!

Thank you Authentik Travel!!

Sylvie Alain

Saint-Adolphe-d'Howard, Canada

Comment from TripAdvisor
 

Oct 24, 2017