clients' reviews

Your itinerary and organization were outstanding from start to finish. The four of us were genuinely impressed by every aspect of the trip — seamless logistics, thoughtful planning, and experiences that truly captured the beauty and spirit of the region.

We can’t recommend your company highly enough and will absolutely be spreading the word to anyone planning a trip to these beautiful countries. You’ve been incredible, and we’ll be sure to complete the feedback forms as promised.

Wishing you all the best for the future!

Warm regards,
Kev, Lynn, Mark & Mandy

We had a truly enjoyable and enriching journey through Vietnam. The trip was very well organized, and we appreciated the smooth logistics, warm welcomes, and knowledgeable guides throughout.

Highlights included Hanoi’s vibrant charm, a fantastic lunch with a Muong family, the beautiful Lan Ha Bay cruise, and cultural experiences in Hoi An and Hue. The Vespa tour in Ho Chi Minh City was a real standout.

While some hotels, like in Mai Chau and Can Tho, did not fully meet expectations, and airport immigration in Hanoi was chaotic, these were minor compared to the overall quality of the experience.

Thank you, Lien, for your constant support, flexibility, and professionalism. We’re happy to recommend your services to our friends!

— David & Alison

We had the chance to experience 12 extraordinary days in Vietnam, filled with discoveries, emotions, and meaningful encounters – but above all, a deeply human experience.
None of it would have been possible without Lien Tran, our dedicated travel advisor and guardian angel throughout the trip.

Always attentive, available at all times, and mindful of every little detail, Anh Vu turned our journey into something truly magical. He anticipated our needs, ensured our comfort, and handled every unexpected moment with professionalism, calm, and kindness.

From the mountains of the North to the rice fields of Ninh Binh, from a peaceful cruise in Lan Ha Bay to the glowing lanterns of Hoi An, every step of the journey carried the gentle touch of his care and thoughtfulness.

Thank you from the bottom of our hearts, for a trip we’ll never forget.
We’ll be back – and always with Authentik Vietnam.

Travelling with Authentik Vietnam was one of the best experiences we've had in Southeast Asia. The itinerary was well thought out, blending luxury and authenticity. We especially enjoyed the cooking class in Hoi An and the private boat cruise in Lan Ha Bay. Everything was seamless – from the warm welcome at the airport to the farewell dinner in Ho Chi Minh City. The team is incredibly professional and attentive. I would absolutely recommend them to anyone looking for a meaningful travel experience in Vietnam

Overall, the trip was very successful: enjoyable and educational, and we learned so much about Vietnam and the Vietnamese people.

The welcome in almost all of the places we visited and stayed was warm and genuine – some countries in the West could learn a lot from Vietnam.

So starting at the beginning: arriving at Hanoi Airport after travelling for nearly 24 hours, the ‘welcome’ at Immigration at Hanoi Airport was very disappointing and chaotic. There were insufficient staff and gates open, there were massive queues which stretched out of the hall, and it took about 1.5 hours or so to be processed. Not the sort of welcome we expected. Obviously, you have no control over this.

Our stay in the North was really interesting and varied. The hotel in Hanoi was excellent and the cooking course and jeep tour were good fun and worth doing. We were disappointed with the Mai Chau Ecolodge Hotel, it was not up to a 4-5 star boutique hotel and the breakfast and dinners were not great. However, our guide Lee was exceptional  (as was the driver) and was in tune with what we could do and wanted to do. We particularly likes the lunch with the Muong Family.

The Hanasa Pulong Resort was fine and the time spent there was interesting.

We enjoyed our time in Ninh Binh although the town was very busy. The hotel is large and again, not a small luxurious boutique hotel was nevertheless, fine.

The Lan Ha Bay trip was great too. Although we were initially confused and a little disappointed that it was not a three-day trip, it was a highlight of the whole trip. The boat was superb as was the food and we were able to do the activities in the short space of time. The only issue was the weather, very cloudy and misty with no views but it did not detract too much.

Hoi An: The guide was again excellent: he fitted in the programme around timings, and it was a nice balance between the culture and other activities. The show was particularly entertaining and not too touristy.  The hotel was very good.

We had a different guide for the My Son Sanctuary.

Fusion Resort Da Nang: It was nice to have a few days rest. The hotel is very comfortable and the service was excellent. However, I would say it not a boutique hotel but we enjoyed our time there.

Hue: Pilgrimage Village Boutique Hotel. The boat, flower making and bike trips were excellent as was the visits to the Hue Citadel.  And the lunch  in the countryside was particularly good. The guide was also very good.

HCMC: the arrival was very difficult due to the 50th anniversary rehearsals. It took 3 hours to get from the airport to the hotel. However, the hotel was the best of all the hotels, it is a small boutique hotel with excellent and friendly service, ideally located and with great food too.

Our programme had to be changed to reflect our late arrival and it was great that you were abler to rearrange the Vespa trip to the Sunday. It was a highlight of the whole trip. We would have like to have more time in HMC rather than spending 8 hours in the car to stay at the Can Tho Ecolodge which was not very good. We felt that the trips to the floating market and the other boat trips were not worth the time spent in the car and we would have preferred to spend the time in HCMC. However, we were very grateful for the excellent lunch in HCMC: thank you!

It was great to have guides greet us at the airports and hotels along with the drivers and to organise all our transfers: there was very little stress apart from HMC arrival!

In summary, the trip was great and we thank you for organising it and for being so responsive and helpful.

We will certainly recommend you to our friends!

All the best

David and Alison

Hi Lien
We are now sat at Phnom Penh Airport waiting for our long flight home
Thank you once again for your excellent itinerary and organisation
All four of us can’t speak highly enough about your company
It’s been truly excellent
And we will be recommending you as the no1 company to anyone who wants to visit these beautiful countries
And we won’t forget to fill in the feedback forms
All the best for the future
Kev,Lynn,Mark & Mandy x

My journey was an absolute dream come true. From the stunning landscapes of Ha Long Bay to the bustling life of Hanoi, every moment was perfectly organized. I felt cared for and completely free to soak in the beauty of Vietnam. Highly recommended!

Traveling with two curious kids is not always easy, but Authentik Vietnam made it seamless. From the puppet show in Hanoi to the cooking class in Hue, every day brought something new and exciting for them. We especially appreciated the time spent in a village homestay where our children could interact with local kids and learn how to make rice paper. It was not just a vacation, it was a life lesson.

1. Positives - you are very professional, responsible and reachable. Whole itinerary was done with utmost care and as per what I have asked.  Food selection were as per plan. Hotel selection and rooms were all good. Bus was comfortable. I believe, the selection of the Vietnamese food was good for who do not eat all kinds of meat. Breakfastat hotel was also good per local standards as it has to cater all kinds of guests. And, Tuyen the guide at Danang was excellent, proactive and highly efficient.

2. Things to improve - Guide at Hanoi should have been more proactive and need improvement. He did not accompany us in the Cave in Halong bay. Also, we missed the kayaking/bamboo boat ride as he didn’t inform us of the time required for each activity. Agree that there was queue to enter the cave, but it should be him who should be tell us that, we may miss an activity if there is a delay. There were 3 person disappointed especially for missing the kayaking. This was the common judgement from the group. In the restaurant in hoi an, the veg soup had egg. Not an issue, but there may be groups who are very strict on food. Also, we see many shop sellers in the old quarter market arrogant and not interested to sell or negotiate at all, but in the night market in danag, it was very much lively. These are minor but can be taken with a positive approach.

Hi lien
We have had the most memorable holiday we are sad to be leaving, but we have many wonderful memories to take home.
Thank you and your team for making this possible
Looking forward to your email, we will be very supportive of your company
Rob,Chris, Heather, and Andrew