clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"We were impressed with the organization of such a trip"
Hello to all the team,
Thank you very much for the photo and for the great trip we had.
We chose your agency following a reference from one of our friends and our desire to have the least possible intermediary. You have also given us confidence in your patience to answer our many questions before departure and your flexibility in terms of payment methods. We really liked the welcome of your agency and the welcome we received at all the places visited.
The staff was friendly, respectful and concerned about our well being. The food was excellent and we had no discomfort. The transportation provided was comfortable. The choice of hotels and the location of our rooms were outstanding in every way. (Beauty, comfort, cleanliness, location, size of rooms) Bravo! We enjoyed being in touch with you during the trip and the fact that you made quick adjustments when we made comments.
In short, we felt from the beginning to the end of the trip your great concern to satisfy your customers. We were impressed with the organization of such a trip.
Bravo! Once again and we will not hesitate to recommend your agency to all our friends.
Sylvain and Lise
"Vietnam is missing already"
Hello,
For us the return went very well. We had very good times in Vietnam. We thank you for everything. This trip was wonderful.
Thank you to the entire team of Authentik Vietnam. Vietnam is missing already.Thank you very much
We wish you a very good continuation.
Genicot family
"Thanks again and good luck"
Hello Thanh,
We went back to Paris on Sunday. The flight was long (12:30) and we were greeted by temperatures much lower than those of Vietnam: 7 ° C !!!
The end of our trip went very well. We enjoyed our visit to the Mekong Delta as well as the two days spent in Angkor.
We would like to thank you for organizing our trip. We really appreciated the program that you have prepared for us, the attentions to the welcome in the hotel rooms, the kindness of the drivers and guides and especially your availability whenever we have called upon you.
We will keep a wonderful memory of this trip, and it is thanks to you!
Thank you again and good luck.
Nam and Nicolas
"I plan to return to Vietnam"
Hello,
I also wanted to thank you I spent 4 very good days in Vietnam thanks to you. I was very satisfied with my stay.
Your guide Kim An was very friendly. Normally next year I plan to return to Vietnam.
Thanks again
Jean
"We had an amazing trip !!! "
Thanks to Authentik VietNam. Very good period for this trip (first half of October). We stayed at homestay and in hotels very well selected by the agency.
Tuan, a very nice, cultivated guide, listening to all.
In fact we visited the North that is the Tonkin, beautiful and varied landscapes, his people very welcoming!
Thanks again
Francoise
"Good luck to you and all your beautiful team!!"
Hello,
Thank you very much for your message
We are very happy with this trip to Vietnam by your side, this country leaves us wonderful memories, beautiful images in our minds, beautiful scenery but also the welcome of Vietnamese.
Good luck to you and all your beautiful team!!
See you soon
Christophe
"A thousand thanks for everything!"
Hi Linda,
How are you?
Regarding our stay in Vietnam I want to thank the agency Authentik Vietnam.
I want to thank you Linda for your professionalism you are great and extremely kind. You have made every effort to make our stay in the best conditions. Everything was very good, guides and hotels.
We loved the guides, I forgot to buy tea in Hue, we bought some citronella oil between Hue and Danang but it's almost done!
Small negative point about the restaurant of the hotel Muca where we dined at night that I would not recommend because the food was not very good.
Our day at the locals where we cooked and planted plants was memorable, for cons we could not finish the ride in the baskets because of the rain but it was good
I recommended the agency to a friend who will come in March I think his name is Yannick Beatrix
Love you very much Linda. Hope to see you soon.
A thousand thanks for everything.
Geraldine
"... I even think about it at night! ... "
Hello,
What is it cold in France! It snowed all around Lyon and there were also some flakes in Montchat ...
It's time to thank you and thank all your team for this great adventure ... During my last visit to the Agency last Friday, I was moved by this kindness and smiles, which go hand in hand with their competence and their availability. You are surrounded by a great team that will progress and continue with you on the road to success. I leave it to you to pass them my thanks and all my encouragements ...
I also have some additional information to send you to LINH. I will do it in a next email ...
This is the first day of my return that I spend to tidy up, to classify photos and documents but also to exchange with friends on the opportunity and the extraordinary luck that I have been given to live such an experience. I think about it even at night!
Thanks again and see you soon
Friendships
Jean-Louis
"Thank you with all my heart…"
Hello Dung,
I am very touched by your mail, thank you for all my Heart ...
We also keep an excellent memory of our trip to Vietnam and it is with great pleasure that we will return to visit other regions (South Vietnam, Central Vietnam and Mekong Delta).
But it takes a little time ...
Thank you again and very good continuation.
Excellent day to all your team.
Philipe
"We brought back an excellent memory of our trip"
Hello,
Another big thank you for your welcome to Hanoi. It was Dr. Jean Chung Minh, organizer of the congress we attended in Saigon who advised us your agency. We brought back from our trip an excellent memory. As we told you in the assessment sheet left at the hotel in Hanoi we were sensitive to the choice of guide to avoid too touristic areas. Being able to take pictures without being surrounded by tourists is a treat. We appreciated the guide's discretion and his skills. We might have liked a little more walking and a little less minibus ... We are used to more sporty treks. But the points of interest of the trip are distant from each other ...
Like all photography lovers we appreciate being able to stop often even briefly, this has not always been possible. A little more flexibility on this point could be good. It seems that during the second part of the trip (Halong Bay) to which we did not participate this problem was posed more clearly. A little improvisation during the trips would be welcome especially if the trips are a bit long. I think I will return to Vietnam soon and will be very happy to call on your services again.
Yours truly,
Marie