clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"Thank you again for organizing this wonderful trip"
Hello Micheal,
It's been almost two months since I came back from VietNam ... too short !!!
I'm still head over there and making a video of this trip of my life, I found a picture of us three at the Faifoo Hotel, I'm sending it to you
I regularly correspond with my family and now I miss them a lot ...
Vietnam is too far!!!
Thank you again for organizing this wonderful trip!
Cordially
Jacques
"Everything, hotels, excursions, visits etc went well, "
Hello Vanessa,
We are back from Vietnam.
We are very satisfied with our trip and the services of the agency. We will not hesitate to recommend your agency to friends or acquaintances planning a trip to Vietnam.
Everything, hotels, excursions, visits etc went well.
We particularly liked the guide of the Center, Han.
By the way, here is our list of guides:
Gold Medal +++: Han, the guide of the Center
Silver Medal: Phuong, the guide of the North
Bronze Medal: Tinh, the Southern guide
Thanks again for the gifts offered upon our arrival, we enjoyed very much.
Guylaine Lefebvre
"Thank you and all your team for your attention"
Good evening Mr. Tran from Quebec,
On behalf of our entire group, I want to thank you for the quality of the services received during our stay in your country. We enjoyed our trip in the best conditions. Thank you to you and all your team for the attention you have given us. Rest assured that we will warmly recommend your agency to people from our Entourage who want to discover Vietnam.
Looking forward,
Nicole
"You are great professionals !!"
Hello,
Everything went very well until the last minute. We must digest the hours of travel and enjoy our memories of Vietnam through photos, videos and gifts that we brought back to France. I would like to thank all your team for the welcome, the explanations and the choice of sites that we have made. You are great professional !!
We will not hesitate to recommend your agency for our friends. Receive our friendly greetings
Fabian
"... the different receptions at the inhabitant ..."
Hello,
This small email is to say that we arrived safely and to tell you again how much we enjoyed our stay in Vietnam
By the quality of the tour outside the mass tourism, we appreciatethed professionalism and the kindness of the guides, the excellence of the accommodation and the catering, the different receptions at the inhabitant, means of transport and drivers .. etc
We will keep an excellent memory through the 1800 photos that must be classified now!
Sincerely and again, thank Hanoi team for their warm welcome and thank you for your presence at our dinner.
With a special thought for Tuan our first guide.
Gérard Besret and all his friends
"Congratulation to this agency and all its staff"
Hello,
I have just come back with my wife from this wonderful trip to Vietnam which has been masterfully programmed by this company that I did not know. The co-director, Mr. TRAN VAN TRUONG concocted exactly the trip we wanted. We did not want to travel in a group, to avoid running and avoid stress and we did everything that was planned at our speed.
First of all, we had a driver and a good French speaking guide, in a car provided for 7 people and moreover air-conditioned.
We ate in more than decent restaurants, and the hotels were very good. I still say that the last hotel in Saigon was not up to because of a room where we heard the shower of the neighbor. This is the only wrong note!
When we slept with locals in North and South, we can see that they are selected people, it's perfect. In terms of price, we compared with agencies Carrefour, Auchan, Leclerc, and we pay about € 94 more than a group trip. So, we must not deprive ourselves.
Congratulation to this agency and all its staff.
Best regards
Wladimir
"We thank again for the warm welcome"
Hello,
It is a month since we came back France. Today we give you a feedback of our stay in your beautiful country.
We arrived on May 5th in Hanoi, welcomed by your guide.
We keep an excellent memory of each region traveled and a pinch to the heart now that we are sorting the photos.
Without a doubt, we will talk about you around us, as our friends who have recommended us to you.
The program was very well organized and we really enjoyed being cared for in this way, freeing us from the worry of luggage and trips ...
The choice of hotels was very good, except that of Hoi-an, modified with our agreement.
It was certainly a nice hotel, but the rooms were small, with no luggage space, except on the ground, (so we had to step over our bulky luggage), and above all, out of the way of the historic center, which was not the case of the hotel initially proposed. So we had to travel by taxi.
Nothing to say about the skill and erudition of the three guides.
We thank again for the warm welcome we have received from your office staff and wish you continued success and success in your business.
Yours,
Nathalie, Bernard, Mai, Gisele
"The organization was impeccable"
Hello Michel,
I would first like to thank you for making our trip successful. The organization and the quality of program were impeccable. Moreover, I already recommend your agency to our acquaintances wishing to go to Vietnam and we will not fail to contact you for a second trip. For now, let me take stock of our trip in addition to satisfaction sheets already completed on site.
Drivers and buses:
All the drivers were perfect. It's the same for buses that have always been clean.
Only downside on the morning of our flight to Nha Trang, where the driver was waiting for us at the wrong address.
The guides :
+ For the Mekong:
Pierre. Although he is nice and speaks French well, he was still difficult to be understood by everyone.
+ For the center:
Special mention for our guide Michel, by far the best guide we had during our stay. Very interesting and speaks perfect French, we felt passionate about his job and his country. Congratulations to him.
+ For Hanoi:
This is the guide we least appreciated. It was not as warm as we would have liked, sometimes ran with explanations in a hurry.
Meals :
I emphasize the fact that we all ate very well throughout the stay
The restaurants were always clean and offered good food.
Hotels :
Despite our disappointment with the Liberty Hotel Nha Trang, we are overall very satisfied with our accommodations during our trip. A special mention for our cruise on the Bon Ngoc junk which was more than perfect, both for the boat and its crew.
Finally, I thank you especially for your great availability without which we would have lost our day in Nha Trang following the closure of part of the Vinpearl complex.
Good luck and see you soon for another trip!
Patrick and his family
"Everything was perfect!"
Good evening,
As agreed I confirm that we are at the airport, our taxi was on time and we arrived safely.
We wanted to thank you again for your welcome, your constant listening, answering our doubts, quickly calmed down thanks to your availability.
Everything was perfect!
We will keep a wonderful memory of this stay that makes us want to come back with our children and I will not fail to recommend your services to those of our friends who will ask us.
I wish you a good tourist season
Yours truly,
Vincent
"A big thank to you for the perfect organization"
Hello,
A big thank you for the perfect organization of our stay in Vietnam.
Everything went very well and we are really happy with our trip.
You knew how to listen to our requests for preparation and once there everything went according to plan.
Thanks again.
Allison