clients' reviews

Hello Mr. Tu,

We are back in France for a few days and I wanted to share with you my return for our trip to Vietnam from July 4th to 11th.

Thank  Authentik Vietnam a lot for organizing everything perfectly. Our guide Khai was perfect. He has made us discover many facets of your beautiful country. Whether in the city of Hanoi or in the mountains we enjoy explanations, stories and anecdotes. He knew how to be patient, available with us, satisfy our least wishes and settle in a few minutes the little problems that marked our stay (the arrival of a typhoon that has forced us to change our course, a sick child that he needed to be treated..etc)

A big thank for its effectiveness. And also congratulations to our smiling driver who has ensured despite this traffic and the many kilometers traveled.
Thanks to them, we had a great trip with many wonderful memories.

Ms. Chrystelle Duchemin (Journey Catherine Langlet / Fred De Baeker / Chrystelle Duchemin

This very nice trip we did thanks to you
Vietnam really liked us
Your program was well prepared and very balanced
The guides, like our hotels or stops at the inhabitant, were perfect
The Phu Quoc stage was also very nice and relaxing, with this bungalow by the sea

We have carefully filled out your 3 questionnaires and the few remarks we made are to help you on 2 or 3 small points that we mentioned
We wish you a very good development of Authentik Vietnam and we will advertise it
Good luck!

Many thanks to you and all your team

Patrick

 Hi Linh,

Thank you for your email, we were very happy about this trip to Vietnam, and I think we will be sure to come back.
I will tell you later if we will schedule a trip in August / September in Viet Nam.
We thank you for your availability and your kindness.

Yours sincerely,

Kisses of Joyce, Joelle and me

Hello and thank you for your organization!

We have just returned home and we still have "full eyes" ...
Already, on paper, the program you had concocted us pleased. We liked it so much that we wondered if we would not be a little disappointed by the reality.
Well, no, not at all! and even, it was even better.

The only things we did not have on our trip were the ones we had organized on our side: it made us even more comforted to call on you!
We really enjoyed our HCM guide, she made the planned visit and as Notre Dame was closed, she showed us around the city when it was not planned.
She even helped us to register for the return to Hanoi.
I let you thank her again from us: she was great.

Thank you also for your plans of Hanoi: they were of great use to me and I used them during our two free days in Hanoi: they allowed me to make the link between the various names of streets (past / present)
Thank you also for allowing us to visit the North with Tuan and Tao, his driver: at the end of the trip, we really liked discovering the country with friends and not professionals. Not only has the program been well filled, but also we have been able to get to know today's Vietnam, the pagodas and the Buddhism, the various food streets that we would not have dared to taste on our own, which would have been shame. At the end, during a visit to the pagoda, we even received a "ban tranh" from a bonze, on Phuly's side.

Tao and Tuan also gave us one, I keep it to share with my father who loved it when he was little. We are going to see him next Saturday and Sunday to bring him the pictures taken.

We were delighted with our trip and if we were to come back (which is quite conceivable because we have so much to see), I will not hesitate to call on you ... I hope Tuan will continue to guide us.
In short, as you see, we were delighted! We had two fantastic weeks.

You love your country and you know how to make it love you.
Thanks again.

Jean and Claude Lequime

Hello Thanh,

We are back from your beautiful country and we would like to thank you for the quality and kindness of your welcome.
The tour you have organized leaves us with wonderful memories. Your organization was just perfect, whether it was traveling by train, boat (extraordinary Ha Long bay, superlative service aboard the Treasure junk), by plane or for land services: well-chosen hotels, typical restaurants, night at the inhabitant.
Finally, we do not forget the quality and availability of guides and drivers, with special mention for Tithya, our guide in Siem Reap.

Once again a big thank to Thanh for having known from the beginning to listen to us and finally propose our dream circuit.

Sincerely,

Mr and Mrs Délicato

Xin chao Mr. Tran,

We keep an excellent memory of your Agency, its leaders whom we had the pleasure to meet, the drivers and and the friendly guides during our stay in Cambodia and Vietnam in April 2015 and all the services you have given us were well prepared.
On the occasion of Tet holidays, we wish you pleasant moments with your family and / or your friends.
We wish you a very happy new year of happiness, health and prosperity.
We do not forget so soon the wonderful journey you had concocted in your country so welcoming.

Sincerely and cordially

Maryse and Loic Jan

Hello,

It's been a month since we returned from a nice trip organized by your agency. We discover our photo books which reminds us of the trip. We have been destabilized by this country, sometimes disconcerted by the attitude of people, ways of living, thinking very different from ours. In the end, the trip was very exotic.

Your organization was perfect, the guides met very good quality as much on the level of the organization as from a point of view relational. Thank Khai for making us discover this North Vietnam, its availability, its professionalism, its skills leading us to want to know more about the history of your country. On this same week we also had a great driver (special mention!) Tung. Discreet but so effective and careful (it's not luxury in Vietnam!).

In the second part of the trip a guide replacing Duke, what a sympathy! Then for the rest of the trip it was with Michel, again we shared very good moments of complicity. The explanations were clear, excellent French and laughter assured. Small flat with some drivers who sometimes seemed a little in a hurry.

Thank you all for organizing a great program and accompanying us during this trip.
For the hotels, nothing to say, always of quality, clean and we were welcomed. Although the hotel Ninh Binh was very comfortable, it seemed a little out of the way.
For the catering the guides took us to pleasant places and the food was good (we did not like the one in front of the Phat Diem cathedral).

The weather, even if you are not for much, you knew how to get around it and you organize so that you get the most out of our trip ... and there hat !! What organization, what responsiveness! Another big thank to you. We appreciated your kindness and your concern to do well by remaining available and listening to our expectations. What professionalism! It's no problem that we advise your agency. Good luck, do not change anything and all our friends, the guides.
Small advice to travelers: do not hesitate to fly to Hue!

Regards,

The Zwertvaegher family

Dear Sir and Madam, 

We were a group of 12 and traveled from 24/03 to 12/ 04. The circuit and the stay have indeed excited all members of the group. The guides and drivers as well as the services and the organization in general were very appreciated. We knew Vietnamese landscapes and people amazing and seductive. Surprise and seduction were even stronger than we thought. Especially in the North, which everyone has kept in his heart, not to mention the spectacle of economic dynamics, its results and its surprises. We came back with lots of memories and pictures. Thank you again for your welcome, and the pleasure of having echoes of your recent travels.

Best regards 

Daniel 

On the advice of my uncle, we were appealed to Authentik Vietnam for the organization of our stay in this beautiful country from March 28 to April 11, 2015.
An unforgettable journey in the north out of the mass tourism with a French- speaking guide to the care for us and a very professional driver with impeccable driving.
Nights homestay, discovery of ethnic minorities, breathtaking landscapes, a perfect organization. Authentik Vietnam is aptly named.
Thank Mr. Tu - director of the agency, Tuan - our guide and Sun - our driver.

Sandra and Richard

Dear Mr. Tu,

Thank you for your organization. 
The service will have been flawless to the end!
And be sure that we will do my best advertising in Authentik Vietnam.
Your guides Tham, Lene, Khhay and Karte have been exceptional.

We will keep a special affection for Karte who impressed us with his Vietnamese and French culture, a great moment of culture sharing.
I'll give you a mail when we return to Aix in Pce next week.
The North has remained in our mind a magical region both by its landscapes and by its inhabitants.
All evenings were very nice and the accommodation was very satisfactory.
Our 2-day cruise on Halong Bay was beautiful of course, somewhat rustic, some improvements could be made to make it unforgettable.

For example:

Make kayaks available like the other junks of CAT BA
Bring the passengers if they want to be on a beach rather than bathing in the open sea, which is not within everyone's reach because of the currents.
Instead of hoisting the sails to look pretty in the photo we would have preferred sailing a little because the weather was good.
Before boarding the passengers, check the cleanliness of the cabins? Especially the dust and what's more on the fan !!!
This cruise was very pleasant with a very nice crew and simple but good meals.
Our trip that you realized, according to our desires, was magnificent.

The hotels and restaurants very well chosen and of good quality, the guides and the competent drivers, considerate, cultivated.
We wanted to discover Vietnam for a long time and this trip lived up to our expectations and our dreams.

Many thanks to you for your welcome and a big thank you to your team. Thank you for allowing us to live magical moments with people always welcoming, smiling, despite a life not always easy.

We hope to see you soon, Mr. Tu

Mrs METRA M, BOULANGER D and STAGLIANO A