clients' reviews

Hello Authentik Vietnam,

It's my pleasure to thank you for your incredible work and professionalism! My stay in Vietnam was memorable thanks to you.
Say hello to everyone and especially to Thanh and your boss that I had the chance to meet in Laos. I hope that his studies in France went well.
Hope to see you soon and happy birthday!

Very warmly,

Manon

Hello sir,

We had very beautiful memories of your country which remains in my mind a very beautiful gateway to discover Asia in the best conditions!
This trip remains for my wife and I one of our best memories mainly thanks to your organization that allowed us to cross the country in excellent conditions.
I do not hesitate to make this advertisement from France, both for the country and for your Company and to communicate your details for a possible estimate.
Thanks again to all your team and we will not hesitate to call you for one of our next destinations.

Florent

Very professional team, we took the option of a private circuit just for our couple and they knew how to take account of bone desires, bones remarks, made us proposals that we accepted or not, even at the level of accommodation, catering, visits, we canask them all. If we had to make a trip to one of the countries where Authentik Vietnam is working without hesitation we would go back to this agency.
Good trip to you, it's great there, enjoy it.

Good evening and thank you very much for your mail!

In fact, the trip we did with you was the most beautiful and emotional. We speak as soon as the opportunity arises from you because your entire team is great and very competent. We love your country so much that if we have to make a third trip to Vietnam it is obvious that we will call on you. That your company is prosperous and exists for a long time because you deserve it.
Long live Vietnam and Authentik Vietnam

Sylvie

Hello everyone, 

We are happy with your news and we wish you many more years in the accompaniment of travelers like us. Of course, we have excellent memories of your beautiful country, Vietnamese people who are so welcoming and brave, and also of the whole team of Authentik Vietnam, which allowed us to make an unforgettable trip! Be sure that we do not fail to talk about you around us and that we recommend your agency to anyone who wants to visit Vietnam. Maybe we will have the pleasure of traveling again one day in Asia and to contact you again for that ... With our best memory. 

Best regards.

Thérèse and Pierre

Hi Linh, 

The trip was long but we went home with lots of good memories in mind. As agreed, I send you the report of the trip. I will proceed by region.
 Hanoi: Excellent
 - Hotel with very good services, good location. 
 - The restaurants were well chosen, the meals were succulent.
 - The program of activities very interesting and well put together.
 - The guide had an excellent level in French, very competent in his explanations, open to the exchange. 
 Sapa: All right. 
 - Charming hotel, well located.
 - Correct restaurants. 
 - Very beautiful mountain excursions, worth seeing. 
 - The guide spoke very good French, very kind, always ready to help us, ...

Halong Bay: All right.
- Despite the storm, we were able to take advantage: the program was modified so that we could still do what was planned.
- Nice junk, with a cabin on the upper deck: it was great for the view!
- The meals were good.
- Flexibility of the guide and the provider: adaptation of the program according to our desires / refund of the missed lunch. (Thanks for the negotiation!)

The center: Perfect
- A very good hotel with very good services in Hue, good hotel in Hoi an.
- A rich and varied activity program.
- Excellent meals.
- what about the guide? : He was just perfect, an excellent level in French, friendly and funny, very considerate, good advice, and listening to our desires, he made us discover his region with a lot of skills and humility. I take my hat off. We had a great time with him.   

If we were very very satisfied with the first 10 days and I think this is largely due to the guides, because they were the image of the name of your agency: authentic and true, however, the stay in the south we has less conquered for several reasons:

1) The program of activities was overall a little redundant: 2 pagodas after our arrival in Ho-chi-Minh, which was a bit duplicate with what we had already visited north and south 

2) The drivers: we had two. The first, who accompanied us on the first day, was presented to us by the guide as a driver "unprofessional" but overall, it went well. A second driver came for our trip to Ben Tre and Can Tho. His work was generally correct.

3) The guide: He was nice, but he was not up to the first 3 guides: 
- His French was correct but he had a strong accent and made some clumsiness, which made understanding sometimes difficult. 
- Lack of organization and / or anticipation
- Lack of flexibility
In short, here is the record that we can make of the trip. Even if the last days we have a little less, we are generally very satisfied with the services provided and are ready to work with you on a future trip.
Another big thank to you and your entire team, including the guides for everything! Your country is beautiful. I love Vietnam! 

Regards!

Karine 

Hello Van Anh,

We learned it when we arrived in Paris ... We hope that the current tensions will subside and we will follow the news in Vietnam with attention.
We thank you again for organizing our stay that we really enjoyed. The pace was perfect, the homestays we enjoyed were humanly rewarding and the hotels in Hue and Hoi An were heavenly. Pilgrimage in Hue is really Top!
Regarding our guides, we spent the most time with Duc and Tan and also enjoyed them. A special mention to Tan for all he has taught us about the country.
Thank all the team and we will not hesitate to call on you again if we come back to Asia,

Good luck, best regards

The Royer Family

We went for a month in Vietnam to do a tour North, Center, Cambodia, South Vietnam. Everything was organized by Authentik Vietnam Agency and this trip was fabulous. The organization: hotels, sites visited and restaurants was top throughout the stay. Sympathy, smiles and unfailing skill have accompanied us throughout our journey.

We had health problems and were obliged to attend the medical services in Hue hospital: the organizer of our trip (from Hanoi) accompanied us every day by phone and allowed us, thanks to a contact French speaker in Hue who was physically present, to be cared for and to feel safe and in good hands.

We can only congratulate ourselves for appealing to them for our trip and the relations were so warm that we stayed in touch once we were back to France.
We only have one thing to say: congratulations for their investment and you can trust them with your eyes closed!

Good evening Linh,

Thank you for sending these photos that complete our holiday album
Thank you also for this organization that has allowed us to have a great holiday that we are not ready to forget

I will not fail to recommend your agency to my friends who will be interested to visit Vietnam
We will not hesitate to contact you if we come back to make a trip to your wonderful country

Sincerely,

Pascal, Isabelle and Justine

Do not worry about this very serious agency, a competent team who gave us perfect satisfaction for our trip to Vietnam in March 2016. It is imperative to agree on the program you want to do and they adapt to your request. In terms of price, they are very well placed and we were not disappointed at all. We will take them back for a future trip to Laos. 

Wladimir MORIN