clients' reviews

Hello,

Already more than a week that we are back in Quebec. We are just recovering from jet lag, as if our bodies and our minds wished to unduly prolong this unforgettable experience in the heart of such an inspiring country.

We sincerely thank you, the entire Authentik Vietnam team, for the professionalism and attention that you have shown throughout our journey. A very special thank you to Thanh who, from our first contact by Skype, was able to reassure us and understand our needs. And what about the warm welcome at the beginning of the trip, highlighting the birthday of our friend Marie.

The quality of our guides and our drivers has undoubtedly contributed to the quality of our stay. They were all friendly and competent.
We take this opportunity to give a nod to Duy, our guide to North Vietnam. What gentlemen! You made us see so many beautiful landscapes, meet a resilient people, so peaceful ... But above all, we deeply felt your authenticity with us. We will not forget our game of dice tonight spent in the rice fields of Pu Luong. We can not wait to see the picture of your little baby!

Once again, thank you all!
Greetings from Quebec!

Denis

To the entire AUTHENTIK team, many thanks for the wonderful organization of our trip to Vietnam-Cambodia. Everything went well thanks to your quick and effective interventions to solve problems that might arise. The guides to the north to the center and to the south as well as to Cambodia have been competent and kindly always ready to help and enlighten us. The program that you proposed to us, allowed us to have an objective view of the country and its kind and smiling citizens, brave and tenacious. The places visited showed us the natural beauty of an unsuspected Southeast Asia.

While wishing you every success, we greet you very cordially and will not fail to recommend you to our acquaintances who would like to undertake a trip to Vietnam.
Ingrid and Francesco on behalf of all six participants in the trip.
"I only had elements of satisfaction"

Thank you for your message and your support. My friends will be even more able to give you an exhaustive answer, but I want to let you know that I was delighted with my stay, despite its brevity. I only had elements of satisfaction and no disappointment.
Thank you to all those who allowed me to live such a beautiful experience of discovering your beautiful country and its charming inhabitants.

Best regards,

Marie Paule  

Hello,

Thanks for the picture. It reminds me of very good times.
We really appreciated the guide and the driver, they were very professional. Kinh gave us a lot of information throughout our itinerary, which helped us to better discover the region we visited as well as Vietnam. He was also flexible in the program while respecting it.

We would have liked sometimes to take a little more time to contemplate the landscapes and the places where we made stops but we also had to respect the program that we had planned. Probably we should have taken another day to do this because it was a fairly busy program (which we had chosen) and taking longer breaks would have helped us to appreciate more the exceptional views we had. . But also to allow the driver and guide to take a little more time to relax as it was very demanding as a route but, as I said above, they were very professional and available at all times.

We had some apprehensions to sleep with the locals but it was a very nice discovery of this trip. We really enjoyed this moment and the welcome of the people where we lived. If it was to redo, we would choose to stay more at home than at the hotel because more "Authentik".
Our stay in the Sapa Valley has been great and we have great memories.

Thank you and all your team.

Regards,

Gilles Langlois

Hello,

We had an amazing trip to your beautiful country.
Everything went very well. We chose you because it was friends who advised us your agency because you organized their trip, there are 3 years and he was delighted.

Everything was well organized. The guides and driver were on time and with little care with us. The 3 guides were very very nice. The hotels were always pretty good, with pretty rooms. The circuit was good. We regretted not having had time to go northwest to Sapa. Just about that, can you make us a proposal for a 10 day trip to Sapa and North Vietnam, Laos and Cambodia (if possible in 10 days).
I also wanted to ask you a few things: Can you tell us where we can find the paintings lacquered of good quality and the cheapest. We would have liked to have one delivered.

Thank you

Bélinda and Michael

Hello to all the team,

Here are our impressions of the trip "Cambodia and Vietnam to Hoi An 14 days" planned by Miss Thanh LE

Day 1: Welcomed by the guide and the driver at the airport of Phnom Penh and evening at the restaurant, everything is ok.

Day 2: Visits Phnom Penh in one day: it's enough. I think it was a good idea to organize the transfer to Siem Reap by plane: by taking a flight in the evening, we arrived in Siem Reap quickly and were ready for the visits the next morning. The choice of the restaurant is too touristy.

Day 3: Transfered by express boat to Siem Reap: TonleSap Lake is at this time at a relatively low level; the transfer, originally planned in 5:30 pm, lasted almost 8 hours. Very tiring and not much interesting, the lake is a kind of sea.

Day 4 to 12: Everything is ok, good organization and very good punctuality. Our guide on Siem Reap was very knowledgeable and spoke good French.

We have (re) chosen AUTENTIK VIETNAM following the success of our first trip in 2014. For this second trip in March 2017, my wife and I are happy with your organization and the seriousness you have shown us. The choice of hotels corresponded to our expectations.
If a third trip is organized, it will be again with AUTHENTIK VIETNAM.

Good evening,

Carl MICHAUX

Hello,

We went back to Paris delighted with the stay in Vietnam with lots of memories.
Kindness of the people in Sapa was very pleasant for landscapes and villages and markets, animation of the old city streets of Hanoi, and cruise jonque Swan was very pleasant with guide Mee and comfort and super food, home super home Homestay in Thac Ba , very exotic walk in boat berry of terrestrial length.
I chose Authentik Vietnam by reading travel forums on the internet (the backpacker, and travel forum); the choice was based on your speed of response + nice suggested route + correct price compared to 6 other agencies.

We thank you for organizing our trip which went very well and also for your welcome in your office.
Good luck in your activities

Pierre

Hello, 

Indeed we were delighted with our stay in Vietnam. Your program has seduced us and we really enjoyed being in the authenticity.
The services were perfect (visits, car with driver, hotels and restaurants, boat). I would also like to point out that we were very pleased with the guide who speaks French perfectly gave us so much detail about our visits and the country in general. The schedule was well distributed and we can not wait to come back to Asia! We knew Authentik Vietnam on the internet and we really did not regret choosing you to arrange our stay. 

Best regard 

Isabelle

Hello, 

Overall, we are very happy with the trip with AUTHENTIK VIETNAM to Vietnam and Cambodia. The journey, the stages, the visits, the drivers, the guides, the vehicles, the hotels and the meals corresponded exactly to our expectations. In addition, you managed very well, despite the late hour, the plane problem we had with Vietnam Airlines from Hanoi. Hence the advantage of actually having the opportunity to contact a manager at any time, especially when we do not master English well as in our case.

There is one of the guides who had a lot of difficulty with French and that was sometimes difficult to understand, but I would not tell you which, so as not to harm him because he was very friendly. In fact, the choice of Authentik Vietnam was made simply because one of our acquaintances who had used your services twice, had been delighted and therefore advised us your agency; and also because the proposed program and price matched our expectations.
We will not fail to talk about you if someone asks us for an agency to travel to your country. 

Cordially,

Didier

Hello to all the team of Authentik travel,

We left for the second year in a row with Authentik Vietnam, each time it was perfect, really nothing to say, an impeccable organization, no bad surprises, only happiness.
An exceptional agency, run by young and professional people who do everything to personalize the trip and satisfy the customer. To strongly recommend

André, Corinne

We have just returned from this great 17 day-trip, organized by Mr TU, the director of AUTENTIKVIETNAM. We were 2 couples and benefited during the stay from Ford Transit and Mercedes Sprinter vehicles of very good quality. We received the VIP services. Our guides with extensive knowledge of Vietnamese culture were very punctual and easily adapted to the wishes of holidaymakers.

I discovered Authentik Vietnam on websites and realized that someone who lives near my home had made a trip with them. After making contact with the author of the comments, it was clear that the seriousness of this company was well established.
With this agency you organize your trip well, you adapt your visits and your rest at your convenience in agreement with Mr TU.

In the organization, everything was well orchestrated: hotel bookings, flights, the beautiful junk of HALONG Bay, various visits and nights homestay.
In conclusion, everything in the organization is unsurprising and in my opinion more pointed in detail than the travel agencies of our countries. If you are thinking of discovering Vietnam, AUTHENTIKVIETNAM is the agency for you.

Carl