clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"An extraordinary journey in your beautiful country"
Hello,
We had an amazing trip to your beautiful country.
Everything went very well. We chose you because it was friends who advised us your agency because you organized their trip, there are 3 years and he was delighted.
Everything was well organized. The guides and driver were on time and with little care with us. The 3 guides were very very nice. The hotels were always pretty good, with pretty rooms. The circuit was good. We regretted not having had time to go northwest to Sapa. Just about that, can you make us a proposal for a 10 day trip to Sapa and North Vietnam, Laos and Cambodia (if possible in 10 days).
I also wanted to ask you a few things: Can you tell us where we can find the paintings lacquered of good quality and the cheapest. We would have liked to have one delivered.
Thank you
Bélinda and Michael
"A 3rd trip, it will be again with Authentik Vietnam"
Hello to all the team,
Here are our impressions of the trip "Cambodia and Vietnam to Hoi An 14 days" planned by Miss Thanh LE
Day 1: Welcomed by the guide and the driver at the airport of Phnom Penh and evening at the restaurant, everything is ok.
Day 2: Visits Phnom Penh in one day: it's enough. I think it was a good idea to organize the transfer to Siem Reap by plane: by taking a flight in the evening, we arrived in Siem Reap quickly and were ready for the visits the next morning. The choice of the restaurant is too touristy.
Day 3: Transfered by express boat to Siem Reap: TonleSap Lake is at this time at a relatively low level; the transfer, originally planned in 5:30 pm, lasted almost 8 hours. Very tiring and not much interesting, the lake is a kind of sea.
Day 4 to 12: Everything is ok, good organization and very good punctuality. Our guide on Siem Reap was very knowledgeable and spoke good French.
We have (re) chosen AUTENTIK VIETNAM following the success of our first trip in 2014. For this second trip in March 2017, my wife and I are happy with your organization and the seriousness you have shown us. The choice of hotels corresponded to our expectations.
If a third trip is organized, it will be again with AUTHENTIK VIETNAM.
Good evening,
Carl MICHAUX
"A very well - prepared trip"
Hello,
We went back to Paris delighted with the stay in Vietnam with lots of memories.
Kindness of the people in Sapa was very pleasant for landscapes and villages and markets, animation of the old city streets of Hanoi, and cruise jonque Swan was very pleasant with guide Mee and comfort and super food, home super home Homestay in Thac Ba , very exotic walk in boat berry of terrestrial length.
I chose Authentik Vietnam by reading travel forums on the internet (the backpacker, and travel forum); the choice was based on your speed of response + nice suggested route + correct price compared to 6 other agencies.
We thank you for organizing our trip which went very well and also for your welcome in your office.
Good luck in your activities
Pierre
"We really enjoyed being in authenticity"
Hello,
Indeed we were delighted with our stay in Vietnam. Your program has seduced us and we really enjoyed being in the authenticity.
The services were perfect (visits, car with driver, hotels and restaurants, boat). I would also like to point out that we were very pleased with the guide who speaks French perfectly gave us so much detail about our visits and the country in general. The schedule was well distributed and we can not wait to come back to Asia! We knew Authentik Vietnam on the internet and we really did not regret choosing you to arrange our stay.
Best regard
Isabelle
"A very happy trip with Authentik Vietnam"
Hello,
Overall, we are very happy with the trip with AUTHENTIK VIETNAM to Vietnam and Cambodia. The journey, the stages, the visits, the drivers, the guides, the vehicles, the hotels and the meals corresponded exactly to our expectations. In addition, you managed very well, despite the late hour, the plane problem we had with Vietnam Airlines from Hanoi. Hence the advantage of actually having the opportunity to contact a manager at any time, especially when we do not master English well as in our case.
There is one of the guides who had a lot of difficulty with French and that was sometimes difficult to understand, but I would not tell you which, so as not to harm him because he was very friendly. In fact, the choice of Authentik Vietnam was made simply because one of our acquaintances who had used your services twice, had been delighted and therefore advised us your agency; and also because the proposed program and price matched our expectations.
We will not fail to talk about you if someone asks us for an agency to travel to your country.
Cordially,
Didier
"Perfect! Really nothing to complain"
Hello to all the team of Authentik travel,
We left for the second year in a row with Authentik Vietnam, each time it was perfect, really nothing to say, an impeccable organization, no bad surprises, only happiness.
An exceptional agency, run by young and professional people who do everything to personalize the trip and satisfy the customer. To strongly recommend
André, Corinne
"Great trip with Authentik Vietnam - Professional agency "
We have just returned from this great 17 day-trip, organized by Mr TU, the director of AUTENTIKVIETNAM. We were 2 couples and benefited during the stay from Ford Transit and Mercedes Sprinter vehicles of very good quality. We received the VIP services. Our guides with extensive knowledge of Vietnamese culture were very punctual and easily adapted to the wishes of holidaymakers.
I discovered Authentik Vietnam on websites and realized that someone who lives near my home had made a trip with them. After making contact with the author of the comments, it was clear that the seriousness of this company was well established.
With this agency you organize your trip well, you adapt your visits and your rest at your convenience in agreement with Mr TU.
In the organization, everything was well orchestrated: hotel bookings, flights, the beautiful junk of HALONG Bay, various visits and nights homestay.
In conclusion, everything in the organization is unsurprising and in my opinion more pointed in detail than the travel agencies of our countries. If you are thinking of discovering Vietnam, AUTHENTIKVIETNAM is the agency for you.
Carl
"Beautiful nights in Vietnam..."
We stayed at the Villa Saigon in Ho Chi Minh outside the quiet pool, the most efficient SPA we have done during this trip, gourmet restaurant, then a night on the bassac boat to do the Mekong, very well. Then on Hue pilgrimage village where we were upgraded to a beautiful bungalow with outdoor shower, pool, spa, good restaurant.
In Hoian, Essence Hoian Hotel and SPA (we had not recommended tested in town a SPA on the advice of the guide) Hotel a little away from the bustling city, very lively at night, pool, do not eat at restaurant but in town, good breakfasts.
Then in Hanoi Elegance Diamond Hotel & SPA, great restaurant on the top floor with views of the city, book in advance very popular even by locals, only flat no balcony, window, difficult to access behind a sofa glued to the wall and noisy city center, otherwise very spacious room. And finally a beautiful night in the Ha Long bay on the Junk Dragon Legend, superb cabin, staff to the small care. That's hoping to have been able to help you.
Many thanks to Authentik Vietnam!
"All this was great and will leave us with memories for a long time"
Hello Mrs. Nguyen and the whole AUTENTIK team,
We loved this trip that allowed us to know your beautiful country. Everyone will bring their testimony. First, Hanoi and the center was a real discovery, even in the rain from Hanoi to Sapa with the ethnic villages, the camcau market, Ta Van, although the rice fields are not planted. All this was great and will leave us with memories for a long time. Hue and Hoi an were more centered on culture, temples, pagodas, urban life. With too many tourists in Hoi an, despite the beauty of this city, did not make us regret the departure. The hotels were well placed, the guides all very good, the drivers too. The train and Trung trips are original and interesting.
The HALONG Bay cruise is a must, but it is international tourism. In the timing, perhaps it was necessary to put a day of rest in the 1st week to cut the intensive and rich rhythm that you proposed to us. But this is a detail that will not make us lower the pleasure we had during this trip. And living the preparation of the TAT party was also a great opportunity. These are my first impressions. Perhaps Frederic, Gisele, Isabelle, will give you their testimonies. And thanks again for your reception and birthday.
Best regards,
Charles
"We have great memories"
Hello,
Thanks for the picture. It reminds me of very good times.
We really appreciated the guide and the driver, they were very professional. Kinh gave us a lot of information throughout our itinerary, which helped us to better discover the region we visited as well as Vietnam. He was also flexible in the program while respecting it.
We would have liked sometimes to take a little more time to contemplate the landscapes and the places where we made stops but we also had to respect the program that we had planned. Probably we should have taken another day to do this because it was a fairly busy program (which we had chosen) and taking longer breaks would have helped us to appreciate more the exceptional views we had. . But also to allow the driver and guide to take a little more time to relax as it was very demanding as a route but, as I said above, they were very professional and available at all times.
We had some apprehensions to sleep with the locals but it was a very nice discovery of this trip. We really enjoyed this moment and the welcome of the people where we lived. If it was to redo, we would choose to stay more at home than at the hotel because more "Authentik".
Our stay in the Sapa Valley has been great and we have great memories.
Thank you and all your team.
Regards,
Gilles Langlois