clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
440 reviews from our community
Claude
Message

"We had two fantastic weeks"

Hello and thank you for your organization!

We have just returned home and we still have "full eyes" ...
Already, on paper, the program you had concocted us pleased. We liked it so much that we wondered if we would not be a little disappointed by the reality.
Well, no, not at all! and even, it was even better.

The only things we did not have on our trip were the ones we had organized on our side: it made us even more comforted to call on you!
We really enjoyed our HCM guide, she made the planned visit and as Notre Dame was closed, she showed us around the city when it was not planned.
She even helped us to register for the return to Hanoi.
I let you thank her again from us: she was great.

Thank you also for your plans of Hanoi: they were of great use to me and I used them during our two free days in Hanoi: they allowed me to make the link between the various names of streets (past / present)
Thank you also for allowing us to visit the North with Tuan and Tao, his driver: at the end of the trip, we really liked discovering the country with friends and not professionals. Not only has the program been well filled, but also we have been able to get to know today's Vietnam, the pagodas and the Buddhism, the various food streets that we would not have dared to taste on our own, which would have been shame. At the end, during a visit to the pagoda, we even received a "ban tranh" from a bonze, on Phuly's side.

Tao and Tuan also gave us one, I keep it to share with my father who loved it when he was little. We are going to see him next Saturday and Sunday to bring him the pictures taken.

We were delighted with our trip and if we were to come back (which is quite conceivable because we have so much to see), I will not hesitate to call on you ... I hope Tuan will continue to guide us.
In short, as you see, we were delighted! We had two fantastic weeks.

You love your country and you know how to make it love you.
Thanks again.

Jean and Claude Lequime

Jun 12, 2015
Délicato
Message

"Your organization was just perfect"

Hello Thanh,

We are back from your beautiful country and we would like to thank you for the quality and kindness of your welcome.
The tour you have organized leaves us with wonderful memories. Your organization was just perfect, whether it was traveling by train, boat (extraordinary Ha Long bay, superlative service aboard the Treasure junk), by plane or for land services: well-chosen hotels, typical restaurants, night at the inhabitant.
Finally, we do not forget the quality and availability of guides and drivers, with special mention for Tithya, our guide in Siem Reap.

Once again a big thank to Thanh for having known from the beginning to listen to us and finally propose our dream circuit.

Sincerely,

Mr and Mrs Délicato

May 19, 2015
Jean
Message

"An excellent memory of your agency"

Xin chao Mr. Tran,

We keep an excellent memory of your Agency, its leaders whom we had the pleasure to meet, the drivers and and the friendly guides during our stay in Cambodia and Vietnam in April 2015 and all the services you have given us were well prepared.
On the occasion of Tet holidays, we wish you pleasant moments with your family and / or your friends.
We wish you a very happy new year of happiness, health and prosperity.
We do not forget so soon the wonderful journey you had concocted in your country so welcoming.

Sincerely and cordially

Maryse and Loic Jan

Apr 27, 2015
Zwertvaegher
Message

"A very exotic trip"

Hello,

It's been a month since we returned from a nice trip organized by your agency. We discover our photo books which reminds us of the trip. We have been destabilized by this country, sometimes disconcerted by the attitude of people, ways of living, thinking very different from ours. In the end, the trip was very exotic.

Your organization was perfect, the guides met very good quality as much on the level of the organization as from a point of view relational. Thank Khai for making us discover this North Vietnam, its availability, its professionalism, its skills leading us to want to know more about the history of your country. On this same week we also had a great driver (special mention!) Tung. Discreet but so effective and careful (it's not luxury in Vietnam!).

In the second part of the trip a guide replacing Duke, what a sympathy! Then for the rest of the trip it was with Michel, again we shared very good moments of complicity. The explanations were clear, excellent French and laughter assured. Small flat with some drivers who sometimes seemed a little in a hurry.

Thank you all for organizing a great program and accompanying us during this trip.
For the hotels, nothing to say, always of quality, clean and we were welcomed. Although the hotel Ninh Binh was very comfortable, it seemed a little out of the way.
For the catering the guides took us to pleasant places and the food was good (we did not like the one in front of the Phat Diem cathedral).

The weather, even if you are not for much, you knew how to get around it and you organize so that you get the most out of our trip ... and there hat !! What organization, what responsiveness! Another big thank to you. We appreciated your kindness and your concern to do well by remaining available and listening to our expectations. What professionalism! It's no problem that we advise your agency. Good luck, do not change anything and all our friends, the guides.
Small advice to travelers: do not hesitate to fly to Hue!

Regards,

The Zwertvaegher family

Apr 18, 2015
Daniel
Message

"We came back with lots of memories and pictures"

Dear Sir and Madam, 

We were a group of 12 and traveled from 24/03 to 12/ 04. The circuit and the stay have indeed excited all members of the group. The guides and drivers as well as the services and the organization in general were very appreciated. We knew Vietnamese landscapes and people amazing and seductive. Surprise and seduction were even stronger than we thought. Especially in the North, which everyone has kept in his heart, not to mention the spectacle of economic dynamics, its results and its surprises. We came back with lots of memories and pictures. Thank you again for your welcome, and the pleasure of having echoes of your recent travels.

Best regards 

Daniel 

Apr 16, 2015
Ananadu07
Message

"An unforgettable journey!"

On the advice of my uncle, we were appealed to Authentik Vietnam for the organization of our stay in this beautiful country from March 28 to April 11, 2015.
An unforgettable journey in the north out of the mass tourism with a French- speaking guide to the care for us and a very professional driver with impeccable driving.
Nights homestay, discovery of ethnic minorities, breathtaking landscapes, a perfect organization. Authentik Vietnam is aptly named.
Thank Mr. Tu - director of the agency, Tuan - our guide and Sun - our driver.

Sandra and Richard

Apr 13, 2015
Anne
Message

"The service will have been impeccable until the end!"

Dear Mr. Tu,

Thank you for your organization. 
The service will have been flawless to the end!
And be sure that we will do my best advertising in Authentik Vietnam.
Your guides Tham, Lene, Khhay and Karte have been exceptional.

We will keep a special affection for Karte who impressed us with his Vietnamese and French culture, a great moment of culture sharing.
I'll give you a mail when we return to Aix in Pce next week.
The North has remained in our mind a magical region both by its landscapes and by its inhabitants.
All evenings were very nice and the accommodation was very satisfactory.
Our 2-day cruise on Halong Bay was beautiful of course, somewhat rustic, some improvements could be made to make it unforgettable.

For example:

Make kayaks available like the other junks of CAT BA
Bring the passengers if they want to be on a beach rather than bathing in the open sea, which is not within everyone's reach because of the currents.
Instead of hoisting the sails to look pretty in the photo we would have preferred sailing a little because the weather was good.
Before boarding the passengers, check the cleanliness of the cabins? Especially the dust and what's more on the fan !!!
This cruise was very pleasant with a very nice crew and simple but good meals.
Our trip that you realized, according to our desires, was magnificent.

The hotels and restaurants very well chosen and of good quality, the guides and the competent drivers, considerate, cultivated.
We wanted to discover Vietnam for a long time and this trip lived up to our expectations and our dreams.

Many thanks to you for your welcome and a big thank you to your team. Thank you for allowing us to live magical moments with people always welcoming, smiling, despite a life not always easy.

We hope to see you soon, Mr. Tu

Mrs METRA M, BOULANGER D and STAGLIANO A

Mar 22, 2015
Colette
Message

"Your organization was perfect!"


Hello to all the team of Authentik Vietnam,

Here is more than a month that we returned from our "Great Journey" !!!! And 40 days in this country that we love. After 4 consecutive trips to Vietnam you managed to make us discover more things we did not know, which I thank you.

In our choice we made one or two small mistakes but it was still a wonderful trip with our driver Hong and perfect guides Tu and Thai; moments of laughter and I hope I have not been too painful with them !!!!!

My big regret is the climb of Mount Hang Mua where I had a big blow of fatigue and forced to stop while we were almost at the top !!!!
Your organization was perfect and know that if customers have doubts or questions I will be happy to answer their questions if you wish.

Thanks again for all the wonderful moments you made!

Feb 26, 2015
Geneviève
Message

"Thank you for the perfect organization of your stay"

Hello,

Yes we well returned but after 24 days it is a bit difficult to resume daily activities. We had a wonderful time and we have to say it particularly in the north which dazzled us not only by its beauty and authenticity, but also the hard life of the mountain people. Thank you for the perfect organization of the stay, fantastic guides and particularly to Mr Thuyen who allowed us this great discovery of the North and spend beautiful evenings thanks to his translation but also to this wonderful driver Vau is his Smile, his courtesy and his kindness.

Could you get the email address of VAU or Thuyen because we would like to send them some pictures and our thanks. Without forgetting our last guide Pierre who really has an excellent and rich knowledge of his country and his culture: thank you to him !!!!

Moreover, we will not fail to recommend you to our friends and family as well as on the forums. We are happy to see you open your offer to Burma because we hesitated a long time before coming to Vietnam so why not our next destination?

Best regards

Genevieve and Philippe

Feb 4, 2015
Jean
Message

"We love your country and Authentik Vietnam"

Hello Mr. Tu,

Soon our return to France.
Everything went beautifully. Magical places, competent and endearing guides, hotels of very good quality.
In short: a trip in all perfect points that corresponded well to our expectations and specifications.
We love your country and Authentik vietnam, let it know and be sure that we will come back to trust you again.

See you soon

Jean Weber

Feb 1, 2015

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