clients' reviews

Dear Tu and Truong,

It's been a week since we returned from our wonderful trip to Viet Nam.
Thank you very much for your organization to make this trip authentic and adapting it to each particular situation. We keep a fond memory of it and will present your sign as soon as the opportunity arises.

I was able to see a different situation, which gradually improved day after day, especially from Hue, meeting with a Master of Martial Arts and traditional Chinese doctor, presented by the driver.
All your local teams are great, special mention to the team of Hanoi, Dang and Viet, very attentive, resourceful, responsive, efficient, humane.

Sincerely

Jean Obenans

Hello Tran,

I hope all is well for you. I want to thank you MUCH for your commercial gesture about Cambodia I will also advertise everywhere in Belgium hoping to bring you new customers for next season. Another big thank you for your kindness and your competence. I am at your disposal if you need something.
I wish you and your family the best things for the new season.

Respectfully,

Yves Maurey

Hello sir,

Here is a small email to thank you again warmly for our honeymoon that we lived thanks to you.
We are very happy with the delivery of your services.
The guides we had were all very knowledgeable and efficient, the proposed activities perfect and the areas visited great.

By this mail, we wanted to encourage you and make sure that we will not hesitate to advertise your agency around us!
Would it be possible to retrieve the emails of guides we met because we would have liked to send them photos? In particular Duc, guide we had in Sapa, and Loc that we had in Hoian and Hue?
Thank you in advance!

Sincerely,

Anne-Laure and Florent Faivre

Hello sir,

The trip Vietnam - Cambodia - Laos was wonderful. The program you defined delighted me. Everything was perfect: the excellent guides, the professional drivers, the superb visits, the hotels like in a "fairy tale", the restaurants all better than the others. Rest assured that I will show your travel agency to my friends who want to travel to Vietnam.
I thank you again for these 4 wonderful weeks thanks to you and your team.

Best regards.
Regine BENETE.
 

Hello Mr. Tu,
Today I give you our feedbacks about the trip. First of all, thank you very much for the preparation of our trip to VIETNAM. Indeed, this is the first time that we have optioned for this formula, and we are delighted.

First of all, we congratulate you on the choice of the course, which fully met our expectations. It is true that you told us well, that our program was loaded, and that it would have been necessary to get up early, to do what was programmed.

The guides adapted to us, which was very great. During our trip, we loved the North,

Do not go to Vietnam, without seeing all this part, which is very typical. The people are very nice, very peaceful, it's the biggest change of scenery of our trip.
Mealswas great and locals werevery welcome. We ate a lot, a very varied cuisine, and very well cooked, even if these poor women do not have such beautiful cuisine as us!
The contact, so close with the population, it was great to prepare the meal with them, then share it, that memories !!!

The various guides we had, were all very kind, listening to us, ready to meet our slightest desire.

The drivers, very friendly, too, taking care of us, and yet, their roads are not in the same condition as at home.

As for the hotel business, it was very good, corresponding to our budget. Of course, that our trip went through the visit of Halong Bay, (undeniable), and luck, we had to have a boat for us 4 only. And this nice guy, who drove us very early in the morning, to cross the door of paradise before the other boats arrive that  was very appreciable !!!

Check well, you are well on the site AUTHENTIK VIETNAM, and our trip was really very authentic.
We really recommend this agency, which we will keep an excellent memory.
Everything was at the rendezvous:

The choice of the circuit (really adapted to our wait).
The contact with the population.
Very good contacts, with the guides (who spoke really good French), with the drivers.
.
We have no negative points to report about meals and the hotel business. Congratulations Mr TU, congratulations to all your team, and continue like that. We keep only very good memories !!! Thank you so much. We advise you to adhere to this form of visits, and especially with confidence.

Chantal and Patrick Trotoux 
 

Hello Mr. Tu,

We have resumed our French life and we talk a lot about our trip to our friends.
Great trip, friendly people, delicious food and well located hotels in the city center and comfortable. We enjoyed the first night meal in the small ravioli restaurant where we would not have been alone.

We preferred the north because we were closer to the Vietnamese: meals and bed and breakfast despite the noisy nights with barking dogs, then roosters ... we are not used to it anymore.

Remember to warn the "delicate" guests to bring a sheet or a "sleeping bag" in the mountains.
M Hung explained the culture and the history, we sometimes had difficulties to understand his accent. It was repeated.

The trip to Ha Long Bay was magical: beautiful weather, beautiful sunset and sunrise ...
Hue and Hoi An: visit a little too fast of the imperial city. We enjoyed the Ming Mang Mausoleum, the bike rides and the homestay cooking class. We regret not having planned a stage at My Son.
Some difficulties to understand Khaï

Ho Chi Minh: excellent guide but the program was light, we could have stopped in the rice fields between Cay Béa and Ho Chi Minh.
Very successful trip, thank you to the whole team of Authentik and in particular Hung, Khaï and Phung who watched over us during this trip.

We have already given your references to our friends ...

Sincerely
Alain Autheir
 

Hello,

We want to thank you for the beautiful journey that you organized and that allowed us to visit Vietnam from south to north for a month. We appreciated the flexibility you showed in organizing this tailor-made trip.

The guides, as much in the south as in the center and the north were quite competent. We loved the Mekong Delta and its floating market, bike rides in small villages, visiting Ho Chi Minh or Saigon as southern people still say.

Khay made us discover a beautiful warm family in Hoi An. We experienced some moving moments. What to say about Hue and My Son with our guide really fond of history.

We lived the madness and charm of Hanoi with its old city and the thousands of scooters. What about our night on the privatized junk in Halong Bay, preceded by a scenic ferry trip in Bac Ha.

The last 8 days spent in the mountain region were really off the beaten track and the meetings with people of different ethnicities, unforgettable.
The hotels throughout the trip were adequate, although accommodations to the north were limited. The three nights with the locals were very good, especially in Nghia Lo. In the south, the comfort was limited but the dinner excellent.

A big thank you to the guides, especially to Tuan and the driver from the north who were particularly attentive with us. We see that they love their country. Tuan has always been concerned to check the preparation of meals at the restaurant or at home. Bravo. No health concerns.

You managed to create a beautiful company. There are certainly small things that could be improved, such as asking the guide to validate with the client his tastes for meals but especially the quantity (too much).
Even for these meals included in the benefits, we would have liked to be a little more consulted ...
Thanks again and good luck.

Daniel and Lise
 

Dear Sir,

We have just returned from Siem Reap this day and I would like on behalf of the group to send our thanks very much for the organization of our stay, for the quality of the hotels booked or the meals at the inhabitant or in the restaurants .

We were especially pampered by Mr. Khai, a guide who adapted to our group and made us discover the North of Vietnam from a remarkable angle thanks to his erudition on the one hand and his "input" to the local population. He accompanied us in the Bay of Ha Long- created a good-natured atmosphere during this wonderful week spent with him.

Many thanks also for the gift you were kind enough to offer us.
The rest of the trip went smoothly and the visits to Cambodia were very informative.
We will keep, I am sure, an excellent memory of this stay and will not fail to recommend your agency if the opportunity is given to us.

Receive, dear Sir, 
Our most cordial greetings.
 

Hello ,

We have come back from Vietnam, my husband, my 68 year old father and me. For this first trip of 12 days in Vietnam we preferred to call on a local agency that is attentive to its customers and organizes a trip "turnkey". We chose "Authentik Vietnam" and we were not disappointed at all! Everything was perfectly organized and in accordance with our requests. Mr. Tu, the director of the agency, very kind and concerned about our well-being, welcomed us personally to our arrival in Hanoi and remained in permanent contact with us.

The used cars were comfortable and air conditioned. The drivers was very helpful and drove carefully. The guides, all of them very helpful, spoke French well and gave us all the necessary explanations. A special mention to Hoi, our guide in Saigon who speaks French perfectly. The hotels were clean, well located, comfortable and consistent with the advertised stars.

In short, a great trip and we strongly recommend Authentik agency. Thank you again Mr Dinh and all your team and see you soon for organizing our next trip to Vietnam!

M-A B.

Hello,

I was very satisfied with everything you made for us.
Your kindness, your dedication, your availability, all these qualities will make you undoubtedly a great professional in this profession (your honesty especially) in the future.
We wish you success in all your projects and hope one day to see you again in Paris (I will accommodate you with pleasure not to do that).
We thank you with all your heart.

Leroy