clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
398 reviews from our community

"... full of beautiful memories and beautiful encounters ..."

Hello Khai,

For you the day is well started and you must be very busy with your group in Saigon. We hope that the cough leaves you alone. For us the return went well with our stop in Hong Kong and it is the direct arrival in winter: 5 ° at the airport and yesterday morning -3 ° waking up! But fresh baguette and goat cheese!

We come back with lots of beautiful memories and beautiful encounters. It was nice to be accompanied by you and Tony. You know how to transmit the love of your country and besides what we saw and photographed, the memories are very strong on the human level.

"Encounters in a global world" was the theme of the last conference I was in Ankara, it's really what we experienced.

Thank you for all this and now it is with pleasure that we are waiting for you at home for the "authentic Berry". You will be welcome alone, in family with friends: our house is open. Your son is only 2 hours away from home, it's close. There is the train, everything is possible.

This is the first time we have organized and accompanied holidays and the chance has been to be with you and Tony.
We hope to keep in touch and see you soon.
Very affectionately

Mireille and Michel

Sep 30, 2013

"A very pleasant trip with you"

Dear friends,

We went back to France, a little tired but happy to find our family. It's cold here, but it's not raining right now.
We thank you for the time you have spent to visit our beautiful country: we had a very pleasant trip with you.
If you have the chance to come to France, we will welcome you with a lot of fun.
We wish you a pleasant continuation of your family and professional lives.

Sincerely,

Philippe and Quitry

Sep 28, 2013

"The guides and Mr. Tu are very friendly and attentive"

Hello,

 I apologize for my late answer to you.
I thank you again for this wonderful trip that you have perfectly organized in Vietnam. I have had great memories of everything I've seen, all the people I've met and everything I've discovered. The guides were very competent and very kind, I did not bored for a single second. I also thank you for being available and for being there when I needed it ... When I got lost in Hanoi for example! What an adventure!

I also want to say that I greatly appreciated that my program was perfectly respected, I saw everything that I wanted to see and even more than I thought.

To all future travelers, you will not be surprised by the beauty of the landscapes and culture of Vietnam ... Change of scenery guaranteed! The Sapa region, Ba Be Lake, Hanoi, Hue, Hoi An, and Phu Quoc remain my favorites. If you like the contact of others and discover new culture, what better than to sleep at home and get to know one (or more) glass of rice alcohol! Good atmosphere guaranteed.

I left alone one month, which is enough to discover the whole country. For those who do not have as much time, choose your destinations: The north, the center (Hue, Hoian ...), the Mekong Delta and Phu Quoc are still very authentic. The seaside towns and Saigon are very westernized: shops everywhere, noise, a lot of tourists ... Make your choice!
To come back to the Association, know that they are very competent and value for money more than interesting.

The guides and Mr. Tu are very friendly and attentive, they do their best to make your trip an unforgettable experience ... If necessary do not hesitate to contact me, for any information I am at your disposal.

Sincerely,

Mr. Esclusa

Sep 12, 2013

"... warm and hospitable people ..."

Hello,

Sorry I was late to answer you but I had to think about how to answer you correctly to make you feel our delight and our impression.

The first response I can give you is: A big THANK YOU to you for organizing the trip you had prepared for us.
From my first email, you were able to respond to our request without delay and modify the program as we wanted.
A big thank you also to all our guides and drivers who were friendly and who knew how to meet our expectations.

They were really up to the job (especially the driver and guide we had in Sapa) ... they are really great.
Your country is beautiful and the Vietnamese are warm and very welcomed.
We learned a lot from this trip (whether historical or cultural).

The 22 days went without shading and you knew how to be present from the slightest trouble.

I also thank the family who welcomed us to Tra Que (5th day). It was with a great pleasure that I could prepare a meal and discussed with his daughter (despite my poor English). Above all, do not hesitate to continue your programs with them because they will remain etched in our memory and for very very for a long time ... they will remain for us a highlight of our trip.

Your program proposal (from South to North) was very well thought out by you. We were able to understand the culture and the rice harvest.
Halong Bay (less known to us) is beautiful ... when on the cruise on Halong Bay, it was beautiful.

I would also like to thank you in particular for all your attentions and surprises that you made us during our trip to the meeting. It was very touching.
It was the first time we had traveled so far from France and your young travel agency did a really good job.
We will not hesitate to call on you again if we decide to go back to your beautiful country.
The highlights of your program were:

Saigon and visit Cu Chi tunnels. We were able to realize the living conditions of the Vietnamese soldiers and their ingenuity.
Pagodas and temples tours allowed us to discover and understand the beliefs of people in your country.
Sapa and Hue are my favorite cities.
Halong Bay and Halong Bay: What more can you say than "Beautiful".
The landscapes: A breathtaking so it's beautiful.
Meeting with the Ethnic: Here, I'll have to come back to remember names of all
The hint of humor:

The TGV from Hanoi Station: Train to Great Vibration .. hi hi .. very picturesque but very good memory !!
The only negative point (but where you were able to intervene quickly):

the place where we have "not eaten" (sorry, I do not know if it was the 16th or 17th days). There, frankly, is not to redo.
We arrived in a "garage" with smells of fuel and sewage. The people we completely ignored and were very unpleasant and friendly.

Our guide was able to intervene and showed a great professionalism . This young guide also is very well.
Well, I hope I have not been too long ... but all this to congratulate you again and again.
We are talking about your agency to all those who intend to go to Vietnam and those who want to make a great trip.
I am attaching some photos "memories" .. in several mails because I am limited.
Do not hesitate if you want more
I really wish you lots of good things and that your agency lasts a very long time.
And thank you again.

Sincerely

Véronique & Hervé

Aug 28, 2013

"An unforgettable trip"

Thank Authentik Vietnam for making our trip to Vietnam mesmerising.

Vietnam is so wonderful by its landscapes and inhabitant.

I had a nice time here with many beautiful memories.

I highly recommend it.

An unforgettable trip!

Jean

Aug 22, 2013

".. we are encouraging them to use your services ..."

Hello,

Following our stay in Vietnam, we were satisfied with the services that your agency provided us:

A unique stay in Halong Bay,
Activities that have made it possible to discover the traditional tourist Vietnam: Preparation and meals at the inhabitant, night in bed and breakfast, moment in a market garden, bike ride ...
Proposed hotels of very good quality,
Respect for the entire program,
Guides (French) and drivers were very nice, always punctual and very available that the days have planned to allow us to fully enjoy our pace .... A special mention for Thanh with whom we are particularly well understood.
You have participated in the success of this unforgettable trip for us 5, and we thank you.
Of course, if friends of ours are planning to go to Vietnam, we encourage them to use your services.

Cordially

Wolffhugel family

Aug 12, 2013

"We can't stop thinking of Hanoi, Maichau or Hoian!"

Hello,

We are absolutely delighted with our trip which makes us want to come back to explore some parts of Vietnam, especially in the North. A week after our return and despite our recovery from Monday 19, we can't stop thinking of Hanoi, Maichau or Hoian!

We will prepare with Christine as soon as possible a detailed report with our remarks and observations, but overall our impressions are extremely positive and we were seduced by the country and the people, as well as the skills of the guides and their passionate investment. Congratulations for the impeccable organization of this circuit-panorama!

Best regards

Jul 30, 2013

"... so kind, honest and dedicated people ..."

Hello,

Yes we all came back with beautiful pictures in mind. Those of sublime landscapes, those of the north for example, cities such as Hanoi or Saigon where life is hectic or Hoi an or Phu quoc who play on contrasts and where life seems peaceful.

It is a wonderful trip that we have achieved and we owe it in part to you. We were very satisfied with your services. You have accepted all the changes we requested without flinching! You were very responsive when a hotel did not please us to find another one in the hour! You refunded us benefits that we did not use while they were ordered!

We have rarely known such kind, honest and dedicated people in their work. We thank you sincerely. We will recommend your agency whenever we have the opportunity and do not hesitate to call us if customers needed references, we will support you with pleasure.
Say hello to Bong and Trang.

See you soon
Good to you

Richard Aouate

P / s: I forgot to tell you that we loved Cambodia and Kuoch was fantastic too. Bravo!

Jul 25, 2013

"Beautiful country, especially the north and the center"

Hello,

We are indeed back home. The trip was long and have recovered well now. I went back to work and Isabelle went with the children in the south of France. Upon his return we will make a report of our trip

But in advance I can tell you already that we had a great time, beautiful country, especially the north and the center
I want to thank you and Tran for your kindness and support during the stay

See you soon

Frédéric

Jun 20, 2013

"... a milestone week ..."

Hello Ngoc Tu,

Here we are back in Paris after 3 weeks of fantastic discoveries!
Our first week in North Vietnam, organized with your agency, will remain a defining week as it was just perfect.

In 7 days we saw very different landscapes which were all beautiful. The trek to Sapa with the meeting of the Hmong ethnic group was superb in spite of the rain, the night at the Thais Blancs Mai Chau in the house on stilts in the middle of the rice fields was magical and the private cruise of 3 days in the bay of Halong also unforgettable. We were impressed by the excellent quality of the meals on the boat, the oysters, the fish, the octopus salad etc. were succulent. The staff was very friendly, the boat comfortable but will need a renovation. We do not regret having taken the option to spend 2 nights on the boat this allowed us to sail almost alone in the bay the first day and sleep in a secluded place. The island of Titop is to be avoided in our opinion because the place is much too frequent, too bad for the exceptional view of the top of the island on the whole bay.

The option of private travel with guide and driver was perfect for us 5, a big thank you to Chiep (very friendly guide and speaking a perfect French) who enlightened us on the history of Vietnam and made sure that we enjoy the maximum of our stay.

The visit of But Thap Pagoda on the way back to Hanoi is a must.
Good luck and long life to Authentik!

Sincerely,

Carine Roche

May 31, 2013