clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
403 reviews from our community
Famille
Message

".. we are encouraging them to use your services ..."

Hello,

Following our stay in Vietnam, we were satisfied with the services that your agency provided us:

A unique stay in Halong Bay,
Activities that have made it possible to discover the traditional tourist Vietnam: Preparation and meals at the inhabitant, night in bed and breakfast, moment in a market garden, bike ride ...
Proposed hotels of very good quality,
Respect for the entire program,
Guides (French) and drivers were very nice, always punctual and very available that the days have planned to allow us to fully enjoy our pace .... A special mention for Thanh with whom we are particularly well understood.
You have participated in the success of this unforgettable trip for us 5, and we thank you.
Of course, if friends of ours are planning to go to Vietnam, we encourage them to use your services.

Cordially

Wolffhugel family

Aug 12, 2013
Jean
Message

"We can't stop thinking of Hanoi, Maichau or Hoian!"

Hello,

We are absolutely delighted with our trip which makes us want to come back to explore some parts of Vietnam, especially in the North. A week after our return and despite our recovery from Monday 19, we can't stop thinking of Hanoi, Maichau or Hoian!

We will prepare with Christine as soon as possible a detailed report with our remarks and observations, but overall our impressions are extremely positive and we were seduced by the country and the people, as well as the skills of the guides and their passionate investment. Congratulations for the impeccable organization of this circuit-panorama!

Best regards

Jul 30, 2013
Richard
Message

"... so kind, honest and dedicated people ..."

Hello,

Yes we all came back with beautiful pictures in mind. Those of sublime landscapes, those of the north for example, cities such as Hanoi or Saigon where life is hectic or Hoi an or Phu quoc who play on contrasts and where life seems peaceful.

It is a wonderful trip that we have achieved and we owe it in part to you. We were very satisfied with your services. You have accepted all the changes we requested without flinching! You were very responsive when a hotel did not please us to find another one in the hour! You refunded us benefits that we did not use while they were ordered!

We have rarely known such kind, honest and dedicated people in their work. We thank you sincerely. We will recommend your agency whenever we have the opportunity and do not hesitate to call us if customers needed references, we will support you with pleasure.
Say hello to Bong and Trang.

See you soon
Good to you

Richard Aouate

P / s: I forgot to tell you that we loved Cambodia and Kuoch was fantastic too. Bravo!

Jul 25, 2013
Christophe
Message

"Beautiful country, especially the north and the center"

Hello,

We are indeed back home. The trip was long and have recovered well now. I went back to work and Isabelle went with the children in the south of France. Upon his return we will make a report of our trip

But in advance I can tell you already that we had a great time, beautiful country, especially the north and the center
I want to thank you and Tran for your kindness and support during the stay

See you soon

Frédéric

Jun 20, 2013
Carine
Message

"... a milestone week ..."

Hello Ngoc Tu,

Here we are back in Paris after 3 weeks of fantastic discoveries!
Our first week in North Vietnam, organized with your agency, will remain a defining week as it was just perfect.

In 7 days we saw very different landscapes which were all beautiful. The trek to Sapa with the meeting of the Hmong ethnic group was superb in spite of the rain, the night at the Thais Blancs Mai Chau in the house on stilts in the middle of the rice fields was magical and the private cruise of 3 days in the bay of Halong also unforgettable. We were impressed by the excellent quality of the meals on the boat, the oysters, the fish, the octopus salad etc. were succulent. The staff was very friendly, the boat comfortable but will need a renovation. We do not regret having taken the option to spend 2 nights on the boat this allowed us to sail almost alone in the bay the first day and sleep in a secluded place. The island of Titop is to be avoided in our opinion because the place is much too frequent, too bad for the exceptional view of the top of the island on the whole bay.

The option of private travel with guide and driver was perfect for us 5, a big thank you to Chiep (very friendly guide and speaking a perfect French) who enlightened us on the history of Vietnam and made sure that we enjoy the maximum of our stay.

The visit of But Thap Pagoda on the way back to Hanoi is a must.
Good luck and long life to Authentik!

Sincerely,

Carine Roche

May 31, 2013
Geraldine
Message

"... your little email that makes us hot in the heart ..."

Hello,

We thank you for your little email that makes us hot in the heart. We had a very, very good stay in Indochina ... I admit that it was a bit sad for us to get back to work on Monday but we must ... to take a new vacation.

I have planned to give you a complete return of the stay so that you can improve your benefits ... I try to send you all this in the week because the return to work is loaded.
We thank you for this beautiful stay spent for three weeks.

See you soon

Géraldine and Eric

May 24, 2013
Josselyne
Message

"... talk about the quality of your service around me ..."


Hello,

I keep an excellent memory of this trip, discovery of the landscapes but especially of the kindness, even the thoughtfulness, of a large part of the people met. Naturally, I continue to talk about the quality of your service around me ...

And then I'm always a little with you and your country because I continue my readings of Vietnamese authors translated into French or French authors speaking about your country or Vietnamese.

Sincerely

May 6, 2013
Chantal
Message

"My wonderful trip"

Hello Mr. Tu,

I am Chantal Cousin who with Corine and Tamara REGNAULT discovered your country from 13 to 28 April. I take this email to express my delight on this trip that was discovered and I was extremely pleased with these multiple facets.

I would not hesitate to recommend it! Be assured of my support and I want to tell you before the end of your season that the guides and drivers have been discreet, available, "authentic" and have made, as far as I'm concerned, my wonderful trip.
I am at your disposal for any information that could help you in your agency.

Best regards

Chantal Cousin

May 1, 2013
Maria
Message

"All the guides were very friendly"


Hello,

Here we went home after a wonderful trip to your country. I still wanted to thank you for the perfect organization and the circuit. All the guides were very friendly and helpful, we had a pleasant time with them.

We enjoyed the homestay very much. Bai, a warm man, full of humor, kindness, we were very well received by him and his family, thanks again to them and thanks to Tham for being a perfect nice guide to listen.
We spent 2 weeks just wonderful and your country deserves to be visited.

Cordially,

Maria Steiner

Apr 26, 2013
Andrew
Message

"The organization was perfect"

Hello,

As you see, we returned to Belgium Sunday afternoon. I am writing to you quickly tonight because I am terribly busy with the resumption of work, I will write you more in a few days, but I can already tell you that the organization was perfect, it was a wonderful trip remarkably organized by the team of Authentik Vietnam.
A big thank to you and hope to see you soon. 

Andrew

Apr 19, 2013

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