clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
398 reviews from our community

"... your little email that makes us hot in the heart ..."

Hello,

We thank you for your little email that makes us hot in the heart. We had a very, very good stay in Indochina ... I admit that it was a bit sad for us to get back to work on Monday but we must ... to take a new vacation.

I have planned to give you a complete return of the stay so that you can improve your benefits ... I try to send you all this in the week because the return to work is loaded.
We thank you for this beautiful stay spent for three weeks.

See you soon

Géraldine and Eric

May 24, 2013

"... talk about the quality of your service around me ..."


Hello,

I keep an excellent memory of this trip, discovery of the landscapes but especially of the kindness, even the thoughtfulness, of a large part of the people met. Naturally, I continue to talk about the quality of your service around me ...

And then I'm always a little with you and your country because I continue my readings of Vietnamese authors translated into French or French authors speaking about your country or Vietnamese.

Sincerely

May 6, 2013

"My wonderful trip"

Hello Mr. Tu,

I am Chantal Cousin who with Corine and Tamara REGNAULT discovered your country from 13 to 28 April. I take this email to express my delight on this trip that was discovered and I was extremely pleased with these multiple facets.

I would not hesitate to recommend it! Be assured of my support and I want to tell you before the end of your season that the guides and drivers have been discreet, available, "authentic" and have made, as far as I'm concerned, my wonderful trip.
I am at your disposal for any information that could help you in your agency.

Best regards

Chantal Cousin

May 1, 2013

"All the guides were very friendly"


Hello,

Here we went home after a wonderful trip to your country. I still wanted to thank you for the perfect organization and the circuit. All the guides were very friendly and helpful, we had a pleasant time with them.

We enjoyed the homestay very much. Bai, a warm man, full of humor, kindness, we were very well received by him and his family, thanks again to them and thanks to Tham for being a perfect nice guide to listen.
We spent 2 weeks just wonderful and your country deserves to be visited.

Cordially,

Maria Steiner

Apr 26, 2013

"The organization was perfect"

Hello,

As you see, we returned to Belgium Sunday afternoon. I am writing to you quickly tonight because I am terribly busy with the resumption of work, I will write you more in a few days, but I can already tell you that the organization was perfect, it was a wonderful trip remarkably organized by the team of Authentik Vietnam.
A big thank to you and hope to see you soon. 

Andrew

Apr 19, 2013

"Our wonderful trip to Viet Nam"

Dear Tu and Truong,

It's been a week since we returned from our wonderful trip to Viet Nam.
Thank you very much for your organization to make this trip authentic and adapting it to each particular situation. We keep a fond memory of it and will present your sign as soon as the opportunity arises.

I was able to see a different situation, which gradually improved day after day, especially from Hue, meeting with a Master of Martial Arts and traditional Chinese doctor, presented by the driver.
All your local teams are great, special mention to the team of Hanoi, Dang and Viet, very attentive, resourceful, responsive, efficient, humane.

Sincerely

Jean Obenans

Apr 12, 2013

"I want to thank you MUCH for your commercial gesture"

Hello Tran,

I hope all is well for you. I want to thank you MUCH for your commercial gesture about Cambodia I will also advertise everywhere in Belgium hoping to bring you new customers for next season. Another big thank you for your kindness and your competence. I am at your disposal if you need something.
I wish you and your family the best things for the new season.

Respectfully,

Yves Maurey

Mar 22, 2013

"... happy with the delivery of your services ..."

Hello sir,

Here is a small email to thank you again warmly for our honeymoon that we lived thanks to you.
We are very happy with the delivery of your services.
The guides we had were all very knowledgeable and efficient, the proposed activities perfect and the areas visited great.

By this mail, we wanted to encourage you and make sure that we will not hesitate to advertise your agency around us!
Would it be possible to retrieve the emails of guides we met because we would have liked to send them photos? In particular Duc, guide we had in Sapa, and Loc that we had in Hoian and Hue?
Thank you in advance!

Sincerely,

Anne-Laure and Florent Faivre

Mar 10, 2013

"Everything was perfect..."

Hello sir,

The trip Vietnam - Cambodia - Laos was wonderful. The program you defined delighted me. Everything was perfect: the excellent guides, the professional drivers, the superb visits, the hotels like in a "fairy tale", the restaurants all better than the others. Rest assured that I will show your travel agency to my friends who want to travel to Vietnam.
I thank you again for these 4 wonderful weeks thanks to you and your team.

Best regards.
Regine BENETE.
 

Mar 1, 2013

"Congratulations Mr TU, congratulations to all your team"

Hello Mr. Tu,
Today I give you our feedbacks about the trip. First of all, thank you very much for the preparation of our trip to VIETNAM. Indeed, this is the first time that we have optioned for this formula, and we are delighted.

First of all, we congratulate you on the choice of the course, which fully met our expectations. It is true that you told us well, that our program was loaded, and that it would have been necessary to get up early, to do what was programmed.

The guides adapted to us, which was very great. During our trip, we loved the North,

Do not go to Vietnam, without seeing all this part, which is very typical. The people are very nice, very peaceful, it's the biggest change of scenery of our trip.
Mealswas great and locals werevery welcome. We ate a lot, a very varied cuisine, and very well cooked, even if these poor women do not have such beautiful cuisine as us!
The contact, so close with the population, it was great to prepare the meal with them, then share it, that memories !!!

The various guides we had, were all very kind, listening to us, ready to meet our slightest desire.

The drivers, very friendly, too, taking care of us, and yet, their roads are not in the same condition as at home.

As for the hotel business, it was very good, corresponding to our budget. Of course, that our trip went through the visit of Halong Bay, (undeniable), and luck, we had to have a boat for us 4 only. And this nice guy, who drove us very early in the morning, to cross the door of paradise before the other boats arrive that  was very appreciable !!!

Check well, you are well on the site AUTHENTIK VIETNAM, and our trip was really very authentic.
We really recommend this agency, which we will keep an excellent memory.
Everything was at the rendezvous:

The choice of the circuit (really adapted to our wait).
The contact with the population.
Very good contacts, with the guides (who spoke really good French), with the drivers.
.
We have no negative points to report about meals and the hotel business. Congratulations Mr TU, congratulations to all your team, and continue like that. We keep only very good memories !!! Thank you so much. We advise you to adhere to this form of visits, and especially with confidence.

Chantal and Patrick Trotoux 
 

Feb 20, 2013