clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
429 reviews from our community
Pierre
Message

"... your responsiveness in case of problems, it's great ..."

Hello,

And here we are, back to France. We wish to thank you for the good organization of this trip to this wonderful country, Vietnam.
We will keep a good memory of this trip despite the worries encountered with the guides. Thank you for accompanying us to Halong Bay. (This allowed us to get to know you better !!!)

Hotel services and catering were of good quality. We appreciated. Guide in the south, very professional and super nice. A little "man" very nice! Driver was very attentive and drove smoothly.

We appreciated your responsiveness in case of problems, it's great.
We had a good trip back. Now it only remains to relive all this through the photos and the camera.
We hope to read you via the internet.

Sincerely

Arlette and Pierre Raton

May 30, 2014
Sebastien
Message

".... very happy with the organization of the trip ..."

Hello,

We have returned to France. We were very happy with the organization of the trip. Everything went very well, and the logistics organization was perfect! The guides were very good and spoke good French. The only "downside" is that we visited a lot of pagodas / temples, that was interesting but the cultural dimension was a little too developed. For example, we did not visit the museum Cham because we preferred to stop longer and frequently on the road by motorbikes.

We particularly enjoyed the choice of places with few tourists, it is very appreciated. No problem with hotels, the worst being that of Ninh Binh where we had more hot water in the morning.

One suggestion might be to give restaurants’ addresses for dinner as well but we found very good addresses thanks to our guides.
I sincerely thank you for this organization and I will give your details to my father who has a project to travel to Vietnam with friends next year.

Best regards

Sebastien Tran

May 23, 2014
Patrick
Message

"A very good stay"

We organized with friends, a bit at the last moment, a week-long trip to Vietnam, late April - early May.

The initial option was to share our time between a few days in Ho Chi Minh City and Hue. We had to give up Hue given the impossibility of finding a place of plane or train between the 2 cities.

Authentik Vietnam organized a trip of very good quality: Mr. Ding Ngoc Tu very well adapted to the situation, showed a lot of flexibility and we organized a very good stay despite the very short deadlines: good steps, excellent guide, permanent service, all for a reasonable price.
I can only recommend this agency to travelers planning a trip to Vietnam.

P.Karavaieff

May 11, 2014
Christine
Message

"It was a total change of scenery"

Hello,

I hope you and your team are well. Thierry and I thank you for this authentic stay that you organized. Everything was good: the 5 guides (Zung, Hue, Chang for Vietnam and Sampol and Savorne for Cambodia) that we had were very pleasant and always answered very nicely to our questions. They made us share their way of life and explained to us a lot of things on very different themes: religion, food, children, family, marriage, work ... And that we liked very much because it is very interesting to discover the country and its people.

All the regions of Vietnam as well as Cambodia really liked us. It was a total change of scenery. The tours were always well organized, the chosen hotels were very clean and the meals provided in the restaurants made us discover a very varied and very good cuisine. For our free evening meals, our guides told us good restaurants.

We really enjoyed the bike rides that allowed us to be close to the population as well as the train trip which was very authentic! We also enjoyed the meal, the folk dances and the night at this very nice Thai lady.

Thierry, Jean-Paul and I thank you again for all this as well as for your kindness and your availability. We have lots of beautiful memories in mind.
What is certain is that we will recommend your agency to all those who ask us for advice.
We wish long and prosperous to your agency.
We may meet again for another stay.

Christine, Thierry and Jean-Paul

May 8, 2014
Benyaich
Message

"We loved Vietnam"

Hello Mr. Tran,

We thank you very much for your gesture. We are eternally grateful to you for this discovery. We loved Vietnam and we will recommend you to all our friends. We also want to thank our guide Mr Minh, he made us discover Vietnam with a certain vision of wisdom and knowledge. This is an extraordinary guide.
We hope to return soon, in any case, to visit the north.
A thousand thanks

The Benyaich Family

Apr 26, 2014
Marie
Message

"Our entire satisfaction following our stay in Vietnam."

Hello Mr Tu,

We have been back for a week and we wanted to show you our full satisfaction after our stay in Vietnam.
The three regions north, center and south are both very beautiful and very different, a real change of scenery with very nice people.
The tour was very balanced, the hotels well placed in the center of the cities, the cautious and punctual drivers and the guides of very good level at cultural as well as relational knowledge.
You will be able to transmit to them from us our very good memory.
We will recommend Authentik Vietnam to anyone wishing to visit your beautiful country.
We renew our thanks.
One downside for the guesthouse of Than Uyen which is not advisable.

Henry and Marie Claude Lelaidier

Apr 18, 2014
Gaby
Message

"A wonderful trip to your beautiful country"

Hello Mr. Tu and Mr. Truong,

Here we are back home in France after a wonderful trip to your beautiful country.
Your sense of organization, your kindness and the welcome you have given us will remain engraved in our memories.
We can only encourage you to present your country with originality, simplicity and authenticity, as you did.
Good luck!

Francis and Gaby Gillig

Apr 11, 2014
Dany
Message

"We keep a wonderful memory"

Dear Tu and Truong,

We have returned to the Basque Country, after a difficult week because of jet lag to digest, and a stay with our children, I finally take the time to thank you. You have prepared a trip according to our wishes, and we have a wonderful memory.

The chosen hotels were all of good quality (with a slight downside for that of Lai Chau)
The tours offered, outside of the touristy places were really what we wanted to see.
Our guides were perfect French – speaking, very erudite us and passionate.
Our meetings with the inhabitants really touched us, we were closer to their way of living.
Of course, the beauty of the landscapes, monuments, towns and villages has filled us.
We have already started talking about your agency around us, and as I told you, we will be happy to serve as correspondents for any inquiries about your services.

Finally, I would really like to thank you with all my heart, for your kindness, your responsiveness and your availability.
We think we have two friends in Vietnam, and if you come to France one day, it is with great joy that we welcome you to discover the beauty of our region.
While waiting for this day, I will not fail to give you news from time to time.
I wish you and your families a happy life and good health.

Very warmly,

Dany and Gerard

Apr 1, 2014
Daniel
Message

"... full of beautiful and unforgettable pictures ..."

Hello Khai,

Here we have been back in France since yesterday afternoon and our head is still full of beautiful and unforgettable pictures. Thank you for your contribution.
You can take a look at the blog we made as part of this trip: http://biniou.jimdo.com/
Some pictures in memory
Good luck and may be at a future day
Friendships

D. MARCHAIS

Mar 27, 2014
Jeany Sheymes
Message

"Very nice trip to Vietnam! "

We went to Vietnam as a couple in March 2014 with this agency. We can only praise the quality of its service. 1 driver and 1 guide for our stay in the north (Hanoi, country of white thai and Halong Bay), same for the center (Danang, Hue Hoi An) and the same for the south (Saigon and Mekong).
You can trust us as we had confidence in them after also exchanging with French retirees who had already used Authentik Vietnam 2 times before us.
Very nice trip to Vietnam! 

Jean-Yves & Marie-Jo - Orleans

Mar 25, 2014

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