clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook

"The service will have been impeccable until the end!"

Dear Mr. Tu,

Thank you for your organization. 
The service will have been flawless to the end!
And be sure that we will do my best advertising in Authentik Vietnam.
Your guides Tham, Lene, Khhay and Karte have been exceptional.

We will keep a special affection for Karte who impressed us with his Vietnamese and French culture, a great moment of culture sharing.
I'll give you a mail when we return to Aix in Pce next week.
The North has remained in our mind a magical region both by its landscapes and by its inhabitants.
All evenings were very nice and the accommodation was very satisfactory.
Our 2-day cruise on Halong Bay was beautiful of course, somewhat rustic, some improvements could be made to make it unforgettable.

For example:

Make kayaks available like the other junks of CAT BA
Bring the passengers if they want to be on a beach rather than bathing in the open sea, which is not within everyone's reach because of the currents.
Instead of hoisting the sails to look pretty in the photo we would have preferred sailing a little because the weather was good.
Before boarding the passengers, check the cleanliness of the cabins? Especially the dust and what's more on the fan !!!
This cruise was very pleasant with a very nice crew and simple but good meals.
Our trip that you realized, according to our desires, was magnificent.

The hotels and restaurants very well chosen and of good quality, the guides and the competent drivers, considerate, cultivated.
We wanted to discover Vietnam for a long time and this trip lived up to our expectations and our dreams.

Many thanks to you for your welcome and a big thank you to your team. Thank you for allowing us to live magical moments with people always welcoming, smiling, despite a life not always easy.

We hope to see you soon, Mr. Tu

Mrs METRA M, BOULANGER D and STAGLIANO A

Mar 22, 2015