Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"The organization was impeccable"
I would first like to thank you for making our trip successful. The organization and the quality of program were impeccable. Moreover, I already recommend your agency to our acquaintances wishing to go to Vietnam and we will not fail to contact you for a second trip. For now, let me take stock of our trip in addition to satisfaction sheets already completed on site.
Drivers and buses:
All the drivers were perfect. It's the same for buses that have always been clean.
Only downside on the morning of our flight to Nha Trang, where the driver was waiting for us at the wrong address.
The guides :
+ For the Mekong:
Pierre. Although he is nice and speaks French well, he was still difficult to be understood by everyone.
+ For the center:
Special mention for our guide Michel, by far the best guide we had during our stay. Very interesting and speaks perfect French, we felt passionate about his job and his country. Congratulations to him.
+ For Hanoi:
This is the guide we least appreciated. It was not as warm as we would have liked, sometimes ran with explanations in a hurry.
I emphasize the fact that we all ate very well throughout the stay
The restaurants were always clean and offered good food.
Despite our disappointment with the Liberty Hotel Nha Trang, we are overall very satisfied with our accommodations during our trip. A special mention for our cruise on the Bon Ngoc junk which was more than perfect, both for the boat and its crew.
Finally, I thank you especially for your great availability without which we would have lost our day in Nha Trang following the closure of part of the Vinpearl complex.
Good luck and see you soon for another trip!
Patrick and his family