Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"Reliable tour agency"
I would like to thank Anh Chu for the excellent planning service for my 7D6N Vietnam tour. She has been very prompt in replying emails and whatsapp messages and this gave us confident in choosing Anh Chu and her company. She is flexible in accommodating our special requests and also multiple times of changes that we made. We are lucky to have Anh Chu to help us with our stroller that we have forgotten to claim from the airport belt and the problems was solved instantly within 2 hours. I was amazed by the extra mile she took to travel down to the airport with us. Feeling so grateful and thankful to Anh Chu.
After all, it was consider a smooth journey for us despite changing of tour guides as much as 3 times. However, we are glad that we have changed to a better guide in fact to end our journey in Vietnam pleasantly.
If you would like to have a Chinese speaking tour guide, you can request for Phuong. She is a person full of smile and laughter. She is knowledgeable and caring too. We are glad that Phuong is able to guide us for the last 3 days. She is willing to spend time with us to ensure that we are familiar with the places before she leave us on our own. She is the most responsible guide as compared.
She will take care of the last person in the group to ensure that everyone is able to follow the walking pace. She took extra care to make sure that my two kids are fine and comfortable. Overall, our group is very blessed to have Phuong as our last guide.
With Phuong, there is no regret to visit Vietnam and we are able to end our journey in Vietnam pleasantly.