Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
4.9/5 Calculated on the opinions of our customers on Facebook
"My great experiences in Vietnam"
Our trip was educational, memorable and full of great photo opportunities.
The guides were good, and we especially liked the one in Saigon...Thien? Can't remember the spelling of his name. Pho Lone in Inle Lake had a wonderful, calm demeanor with excellent explanations. These were two of our favorites.
Each guide had good knowledge and was willing to adjust itineraries to fit our needs and requests. Our only comment is that at times with two of the guides, it was difficult to understand their English. I am sure they probably also had trouble understanding us.
The drivers were courteous. With the exception of the driver in Hanoi who drive us to Halong Bay, riding with each of the other drivers was pleasurable. Our driver to Halong Bay drove too fast, constantly used his horn and was consistently trying to pass other vehicles. It was a most unpleasant three hour ride, and at one point, Ted had to ask him to slow down. We noticed that when the guide was in the car in Hanoi, he was a much calmer driver.
The hotels were well selected, with good to great breakfasts, and comfortable rooms.
Thank you for being attentive to our itinerary.
Laura Lee Chandler