clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook

"Many thanks for your kindness"

Hello Mr. Tu,

We would like to thank you for this wonderful discovery of your country.
We will keep an excellent memory of our guide TUAN in North Vietnam, always playful, listening to us, and very available. Despite the unfavorable weather conditions in Halong Bay, we appreciated your commercial gesture regarding the lunch offered in counterpart. However, as you know, the friendliness of the proposed restaurant is not recommended, mainly from the manager of the restaurant (no complaints however about the quality of the kitchen). Day in Halong Bay, unforgettable land as well as the night homestay in Mai Chau. (very friendly owners).

Regarding our second guide, Mr CAT, we would have liked a little more dynamism, listening and availability on his part. He was very rich in culture, but too oriented for pagodas and temples. Visit of Hoian was very appreciated.

Finally, with TIN for our last stop, superb discovery of the South. We will keep a great memory of our guide and the Mekong Delta. (Very rich and intense days in activity). Note however a clarification for the night at the inhabitant, the owners should improve the quality of their breakfast and the bar, but do not change anything about their welcome and their cuisine.

For our part, we slept in the Garden section, no complaints, (which may not be the case for our friends who slept in the main house).
We thank you for the choice by your Agency of hotels and especially restaurants (quality of the kitchen and the very pleasant surroundings).

Rest assured that we will recommend the quality and seriousness of your services to our acquaintances who would like to visit your beautiful country.
Many thanks for your kindness.
We wish you a very merry Christmas and a very happy holiday season.

Gérard and Jacqueline Thievent

Oct 23, 2014