Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
"A very, very good trip with you!"
Today is the end of my journey in Vietnam. Unfortunately, I did not have time to thank you for your excellent work and professionalism. My family remains delighted with this trip and keeps a great memory of this beautiful country. I wanted to give you a feedback of our impressions starting with Hanoi and its region: perfect! Our guide was more than competent and spoke impeccable French, we can only recommend because nothing displeased us! Regarding the driver, he was smiling and very kind.
Regarding the center, our guide was competent but his French was very very insufficient, it was very complicated for us to understand sometimes explanations that sometimes was very vague ... some information was really clear and I had to read information on the information boards in English to inform my family of the interest of the place. We certainly do not recommend this guide who is struggling to be understood in French despite great kindness.
Driver was very well. Regarding the south, it was like the north, very well and guide spoke a French worthy of France. To recommend without hesitation because in addition to a French sometimes, our guide was very kind; as I said, like our guide to the region of Hanoi. The driver was not very smiling and a bit raw but was very friendly. In summary a very very good trip with you!
Guides up to our expectations (except for the central region) and a very successful trip! A huge congratulations to your team and a big THANK YOU to you all!
If a member of your team wishes to come to discover our beautiful country of France, you can also join my family by adding Domaine Armand David on Facebook, it is with pleasure that we will welcome you at home! Thank you again and see you again.