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clients' reviews
Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.
These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.
Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.
Once again, thank you for your choosing Authentik Travel!
4.9/5 Calculated on the opinions of our customers on Facebook
"A very exotic trip"
Hello,
It's been a month since we returned from a nice trip organized by your agency. We discover our photo books which reminds us of the trip. We have been destabilized by this country, sometimes disconcerted by the attitude of people, ways of living, thinking very different from ours. In the end, the trip was very exotic.
Your organization was perfect, the guides met very good quality as much on the level of the organization as from a point of view relational. Thank Khai for making us discover this North Vietnam, its availability, its professionalism, its skills leading us to want to know more about the history of your country. On this same week we also had a great driver (special mention!) Tung. Discreet but so effective and careful (it's not luxury in Vietnam!).
In the second part of the trip a guide replacing Duke, what a sympathy! Then for the rest of the trip it was with Michel, again we shared very good moments of complicity. The explanations were clear, excellent French and laughter assured. Small flat with some drivers who sometimes seemed a little in a hurry.
Thank you all for organizing a great program and accompanying us during this trip.
For the hotels, nothing to say, always of quality, clean and we were welcomed. Although the hotel Ninh Binh was very comfortable, it seemed a little out of the way.
For the catering the guides took us to pleasant places and the food was good (we did not like the one in front of the Phat Diem cathedral).
The weather, even if you are not for much, you knew how to get around it and you organize so that you get the most out of our trip ... and there hat !! What organization, what responsiveness! Another big thank to you. We appreciated your kindness and your concern to do well by remaining available and listening to our expectations. What professionalism! It's no problem that we advise your agency. Good luck, do not change anything and all our friends, the guides.
Small advice to travelers: do not hesitate to fly to Hue!
Regards,
The Zwertvaegher family